GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 27, 2021

Hi Nelson, We are extremely sorry your Wife didn't receive her gift when originally expected. Due to COVID shipping guidelines, your delivery expectation window was altered. After looking into your order specifically, I see your custom Blanket and PupSocks were delivered. We would like the opportunity to give you a better experience when ordering from Us. Please feel free to use coupon code " Trust20" at checkout on your next order! Thank you for your business and patience. Kind Regards, The PetSock Team Shae 🐶

Response from GoPupSocksAug 27, 2021

Hi Chism, Thank you so much for your honest feedback! I'm sorry you experience a delay in receiving your socks. After looking into your order I see a solution was established. We would like a chance to when back your business. Please use "Trust20" at check out to receive a special discount. Thank you for your business and patience. Best Regards, The PupSocks Team - 🐶 Shae 🐶

Response from GoPupSocksAug 27, 2021

Hi Margaret, I sincerely apologize for the poor correspondence on our end. In order for us to improve as a company, we take your feedback extremely serious. After taking a looked into your issue, I see we reached a solution via email. Please feel free to email us directly if you have any additional concerns at [email protected]. Best Regards, The PupSocks Team 🐶Shae🐶

Response from GoPupSocksAug 30, 2021

Hi Bridgett, Thank you so much for your feedback. We apologize that your item arrived defective. It is never our intention to deliver a substandard product. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. Kind Regards, The PupSocks Team 🐶 Shae 🐶

Response from GoPupSocksAug 27, 2021

Hi Shelia, Thank you for your feedback. We do sincerely apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expected, however, it looks like we were able to provide a resolution for you! Please email us at [email protected]. We appreciate your business and patience! Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksAug 27, 2021

Hi Michelle, Thank you so much for your honest feedback! I'm sorry you experienced a delay in receiving your socks. After looking into your order, I see we were able to establish a solution for you. Thank you for your business and patience. Best Regards, The PupSocks Team 🐶Shae🐶

Response from GoPupSocksAug 27, 2021

Hi Valerie, We are terribly sorry for the mishap with your order. Due to COVID shipping guidelines, your delivery expectation window was altered. We are happy to see that the replacement order was produced and delivered. As always we appreciate your honest feedback in order to better ourselves as a company. If you have any additional concerns or feedback please feel free to contact us directly at [email protected]. Best Regards, The PupSocks Team 🐶Shae🐶

Response from GoPupSocksAug 27, 2021

Hi Cory, Thank you for your feedback. Due to COVID shipping guidelines, your delivery expectation window was altered. We sincerely apologize for the delay of your Custom Pupsocks, however, we are pleased that they made it to you safely. As always, we appreciate your business as well as your patience and look forward to any future orders you may have! Best Regards, The PupSocks Team -Shae 🐶