GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 27, 2021

Hi Barbara, Thank you for your feedback. Due to COVID shipping guidelines, your delivery expectation window was altered just a tad bit. We sincerely apologize for the delay of your Custom blue Pupsocks. After further research, we are pleased that they made it to you safely. As always, we appreciate your business as well as your patience and look forward to any future orders you may have! Best Regards, 🐶 Shae 🐶

Response from GoPupSocksAug 27, 2021

Hello Michael, Thanks for placing an order with us. We are terribly sorry for the mishap with your order. We are happy to see that the replacement order was produced and delivered. As always we appreciate your feedback in order to better ourselves as a company. If you have any concerns or additional feedback, please feel free to contact us directly at [email protected]. Thank you for your patience! Thank You The PetSocks Team 🐶 Shae

Response from GoPupSocksAug 26, 2021

Hi Carla, Thank you for your feedback. Due to COVID shipping guidelines, your delivery expectation window was altered. We sincerely apologize for the delay of your Custom Pupsocks, however, we are pleased that they made it to you safely. As always, we appreciate your business as well as your patience and look forward to any future orders you may have! Best Regards, -Shae 🐶

Response from GoPupSocksAug 27, 2021

Hi Cher, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team 🐶Shae🐶

Response from GoPupSocksAug 26, 2021

Hi Jan, Thanks for taking the time to write a review. We do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. After further research, it looks like we reached out to you via email with a solution. If you have any additional questions or concerns please email us at [email protected] Best Regards, - 🐶 Shae 🐶

Response from GoPupSocksAug 26, 2021

Hello Kirk, We are terribly sorry you didn't receive your order in a timely manner. Due to COVID shipping guidelines, your delivery expectation window was altered. After looking into your order specifically, we see it was indeed delivered. As always, we appreciate your honest feedback and your patience and would if you give us another try in the future. With that said, visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! Best Regards, The PupSocks Team - 🐶 Shae 🐶

Response from GoPupSocksAug 26, 2021

Hello Brandon, Thanks for placing an order with us. We are terribly sorry for the mishap with your order. We are happy to see that the replacement order was produced and delivered. As always, we appreciate your feedback. If you have any additional concerns or feedback, please feel free to contact us directly at [email protected]. We value and appreciate your business. Thank You The PetSocks Team - Shae 🐶

Response from GoPupSocksAug 30, 2021

Hi Pj, First and foremost, I sincerely apologize for the poor correspondence on our end. In order for us to improve as a company, we take your feedback extremely serious. After taking a look into your issue, I see we reached a solution via email. Please feel free to email us directly if you have any additional concerns at [email protected]. Best Regards, The PupSocks Team 🐶