GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJul 1, 2021

Hi there S.Lu, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. Our support team is dedicated, and we will strive to fulfill your order. We wanted to ensure that your order issue has been resolved; however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction.  We look forward to hearing from you. Thank you for your patience. The Pupsocks Team Kianna

Response from GoPupSocksJul 1, 2021

Hey there Timothy, Thank you for your review. We strive to provide the best customer service experience possible, so we do not send automatic replies. We like to take our time and respond to your needs 1 customer at a time. In reference to your order, we see that our customer service manager along with other representatives has attempted to resolve your issue; however, we never received a response has reached out to you to provide a resolution to assist you further. We would be happy to help you! Please contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Kianna

Response from GoPupSocksAug 30, 2021

Thanks for placing an order with us. We’ve worked so hard to create a structured production and fulfillment process. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.

Response from GoPupSocksAug 30, 2021

Hello there! We are sorry to hear about the mistaken order you received. We work tirelessly to meet our customer's needs. We are a legitimate growing company that strives on putting a smile on our customer's faces. I am glad to say that I looked back into the system to check if we resolved the problem and we happily did. We really hope you could give us a second chance to pup your socks off the next time you shop with us and give you a better experience. if you have any questions or concerns, please contact our professionals at [email protected] have a puppytastic day!

Response from GoPupSocksAug 30, 2021

We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.

Response from GoPupSocksJun 11, 2021

Thank you for your review! We are very sorry to hear that you was not satisfied with the quality of our product and we truly appreciate your most honest feedback, and will continue to grow and improve our products and services because of it. We truly appreciate you for being a valued customer of PupSocks! Please do not hesitate to contact our team directly at [email protected] should there be any questions or concerns that arise. We're always happy to help! The PupSocks Team

Response from GoPupSocksJun 11, 2021

Thank you for your review! We are very sorry to hear that you experienced delays while waiting to receive your shipment. We truly appreciate your most honest feedback, and will continue to grow and improve our products and services because of it. In an effort to accommodate for the delay and inconvenient experience that you have had with us thus far, we'd like to offer you a 20% discount to be used on your next order with us. Please use the code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing or shipping information to ensure the discount applies. We truly appreciate you for being a valued customer of PupSocks! Please do not hesitate to contact our team directly at [email protected] should there be any questions or concerns that arise. We're always happy to help! The PupSocks Team

Response from GoPupSocksJun 11, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, glad that your order was successfully delivered! We truly hope you will give us another try and when you do please use this discount on your next order. Please use [TRUST20] for a special discount at checkout. Please contact our team directly at [email protected] should any questions, comments, or concerns arise. We’d be happy to help! The PupSocks Team