GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 30, 2021

Hi Hilda, Hope your having a great day! I am so glad you loved the custom PupBlanket. I do apologize for the website being difficult to move around in. We try to make our website clear and precise where anyone can utilize it. I again apologize for any issues you had with the website. If you have any other questions please feel free to email us at [email protected]. Thank you for the feedback and have a great day! The PupSocks Team

Response from GoPupSocksNov 30, 2021

Hi Brandi, Thank you so much for your feedback! We are so ecstatic you loved your sock's design. I'm sorry, you weren't satisfied with your quality. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team Shae 🌟

Response from GoPupSocksNov 30, 2021

Hello Missy! Thank you so much for leaving us a review. I'm very excited to see that you loved how the cropped images were printed on your personalized product. It is unfortunate to see that the quality of the socks were not what you expected. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. It's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksNov 29, 2021

Hi Renae, Thanks for your review. We strive for exceptional quality and hate that we dropped the ball with your special order. We make our socks with the intention of them being novelty items but they can be worn. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Kind Regards, The PupSocks Team Shae 🌟

Response from GoPupSocksNov 27, 2021

Hi Marc, Thank you so much for the feedback. I am so sorry the printing in not as bright and vibrant and you would like it. Our socks are made using a very special process called sublimation that involves a heated press to seal your image into the sock material. Our socks are printed flat so that your furry friend is proudly featured on the front. Once worn, the socks will take on their familiar shape and feel. If you have any questions please feel free to email us at [email protected] Have a great Saturday! The PupSocks Team

Response from GoPupSocksNov 27, 2021

Hi Katelyn, Hope you are having a great day! I am so sorry that your custom PopSock had a snag. Please be on the lookout for a email from our customer service team. We will be able to help you receive an amicable resolution. Have a great Saturday! The PupSocks Team.

Response from GoPupSocksNov 27, 2021

Hi Angela, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. We wish we had the ability to send you a proof prior to production, however, we cannot provide a proof as your order goes through a series of necessary steps in order to send out a quality controlled product in a timely manner. We’ve worked hard to build out a process that all of our orders go through, including our team’s genuine attention to detail to ensure your order is created with care. If you have any questions please feel free to email us at [email protected]. Have a great day! The PupSocks Team