GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 31, 2021

We appreciate the time you took to give us your feedback. Due to the COVID-related impacts and it being the holidays, the time frame was extended more than expected. We are committed and work tirelessly to meet our valued customer's needs. We apologize for your experience with us. We hope you give us a second chance and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day

Response from GoPupSocksAug 31, 2021

Thank you for your feedback, Maria. We are saddened to see that the image on the customized product didn't meet your expectations. we do apologize, our intentions are never to deliver a substandard product. We would love for you to give us a second try. We want you to know, Maria, that our main focus is to make our valued customers happy. We would love to keep and appreciate your business. Hope you have a better experience with your next custom-made order. If you have any questions or concerns, please contact us via email at [email protected]

Response from GoPupSocksAug 31, 2021

Hello Dianne Thank you for taking the time to give us your feedback. It helps us learn from our customer experience so that we can better our service. We are saddened to see that the shape of the product didn't meet your expectations. we do apologize, our intentions are never to deliver a substandard product. We would love for you to give us a second try. We want you to know, Dianne, that our main focus is to make our valued customers happy. We would love to keep and appreciate your business. Hope you have a better experience on your next custom-made order. If you have any questions, emails our experts at [email protected]

Response from GoPupSocksAug 31, 2021

We appreciate the time you took to give us your feedback. I went back to the system so I can check if the issue was resolved and it seems that it was. Due to the COVID-related delays and it being the holidays, the time frame was extended. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day!

Response from GoPupSocksAug 31, 2021

Hello Savannah I'm saddened to hear about the experience your went through with your order. Believe me, we try our absolute best to make our customers satisfied and put a big smile on their faces by sending them their customized orders. To further assist you and correct the problem, please email us at [email protected] and tell us about the issue. One of our experts will assist you and resolve this problem for you. Thank you for your feedback.

Response from GoPupSocksFeb 4, 2021

Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a refund was processed for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksAug 31, 2021

Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The FaceSocks Team Dan P.

Response from GoPupSocksAug 31, 2021

We want to know the full customer experience. From the time they placed their order on the website, until the time you open your package. We do appreciate your feedback and will continue to grow and improve our services. If you have any questions or concerns, email us at [email protected] Thank you!