GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

Britt
Dec 31, 2020
ITS FAKE! They will ripped you off by sending you wrong product.
I didnt get what I ordered also they didn't even try to solve the issue with me. Don't buy anything from this store. Its a fake site!!!!
Response from GoPupSocksFeb 2, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Kathleen
Dec 31, 2020
NEVER received the products I paid for!
The products look great online. I ordered 5 items in early December and have not received any of them. It’s now been about 4 weeks. I have emailed the company 3 times and have only received automated responses which did nothing to help resolve the issue. I am very disappointed because I have not received the socks and masks I ordered and have not received a refund either! Buyer beware!
Theresa
Dec 31, 2020
Wrong Socks
The socks I ordered and paid for were for my sister with pic of her dog on socks. The morning of Xmas Eve received email from you with mock of order to present bad the gift until they arrived. They arrived Xmas Eve afternoon by USPS. The socks were of a cat. The mock email was of my sister’s dog. I called that afternoon and left the message as no one answered. Maybe left early Xmas Eve day? Called Monday morning 12/28. A girl answered and connected me to Ext because the one who did shipping was not in. I left message with phone number and they already has my email. Have not heard anything yet...... this was paid through Amazon
Response from GoPupSocksFeb 2, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Deirdre L.
Dec 31, 2020
Terrific....waste of time and money
This company is a scam and offensive. They don’t deliver. Do not buy! Then, they try to make up a new order for you even though the holidays ( the reason for the order) are over. I just want a refund!
Response from GoPupSocksFeb 2, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Dec 31, 2020
Your delivery was late horribly late…
Your delivery was late horribly late stupidly late. The blame was put on the post office and you sent a photo of the gift I wanted to give. I ordered with plenty of time to deliver the socks. Understand if you got screwed by the Post office but poor planning on your part to not have additional delivery options available to the customer. If you're going to charge $60 for two pair of socks as a novelty and spend $4 on shipping that's your bad not the post office. Maybe cut your profits a bit and offer more shipping options. The socks were cute but not $60 for two pair and late cute. Good luck hope you all survive this but I won't be a customer again.
Response from GoPupSocksSep 1, 2021
Hi Brett, Thanks for your feedback! We are terribly unhappy about the delay in receiving your custom gift due to an unforeseen transit issue and COVID; especially around Christmas time. We strive to deliver the best service possible and we are disappointed that we didn't exceed your expectations. We appreciate your feedback and will use this to improve our communication and overall business practices in the future. As always, we appreciate your business as well as your patience and look forward to any future orders you may have! Best Regards, The PupSocks Team Shae 🐾
Elizabeth G.
Dec 31, 2020
We ordered our product on dec 2nd and…
We ordered our product on dec 2nd and still haven’t received it so we can’t really review it.
Response from GoPupSocksFeb 1, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Suzanne J.
Dec 31, 2020
I still have not received my order from…
I still have not received my order from December 2nd. After many attempts to find out when my order would be delivered, I received no response. I emailed, messaged on Instagram and Facebook and got nothing in response. These were Christmas gifts. Very very disappointed.
Response from GoPupSocksFeb 1, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Dec 31, 2020
Order on Dec 2
Order on Dec 2, this is Dec 30, still have not received my order. I have repeatedly sent emails to company but all I get back is a generic email. No contact from the company at all. Very poor quality of customer service. Will never order from this company again. Would not recommend to anyone.
Response from GoPupSocksFeb 1, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

ITS FAKE! They will ripped you off by sending you wrong product.

NEVER received the products I paid for!

Wrong Socks

Terrific....waste of time and money

Your delivery was late horribly late…

We ordered our product on dec 2nd and…

I still have not received my order from…

Order on Dec 2

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

ITS FAKE! They will ripped you off by sending you wrong product.

NEVER received the products I paid for!

Wrong Socks

Terrific....waste of time and money

Your delivery was late horribly late…

We ordered our product on dec 2nd and…

I still have not received my order from…

Order on Dec 2