GoPupSocksReviews of gopupsocks.com

Placed my ordered December 2, it’s now December 31 and my package is no where to be found. Tracking number has it sitting in the same place for the past week without movement.

Worst quality of socks. Dogs head was stretched didn’t read directions on photo to use. And sent a complaint Email to you all and you never replied. Don’t waste your money.

Very disappointed with the quality of this product! They do not fit like socks should – there is too much fabric on the top of the foot so they bunch up and are overall very uncomfortable. Very cheap fabric – not worth the $35 that we paid for them (that was with a $10 discount). The sizing runs very big, so there's a ton of extra fabric in the foot. Production/Shipping time was very delayed. I ordered on Dec 5th and was told to expect to receive them within 8-10 days (plenty of time before Christmas), but did not receive them until Dec 31. We also received a second package with someone else's socks (not our dog's faces). I've read several other reviews commenting about receiving the wrong order. Overall, very disappointed and would not purchase again!

You suck! I still haven't received the order I placed on December 2. I had to give my daughter the paper mockup you provided on Christmas Day, but I'm astonished that you haven't made my order a priority. I placed two orders on December 2, one for my wife and one for my daugther. My wife's order arrived by December 14, but my daughter's order still hasn't arrived. Clearly this wasn't an error or delay with the postal service. You guys messed up and failed to send my Order #2471607. I expect you to remake the order, send it our priority mail and also provide me with a full refund for my trouble. Your company has been the greatest frustration and dissappointment of this holiday season! If I don't hear from you soon, I'll put Pupsocks on blast on Facebook and Instagram.

I ordered at the end of November under the premise of an ad that said orders printed in two days. December 7 I contacted the company via chat to ask the status of my order. The gentleman said he’d make sure it was shipped in 3-5 days. December 14, still hadn’t heard. I was told it will be shipped out soon. December 14 a shipping label was created but package never scanned until December 17. It is now December 31 and still have not received my packages. Waste of money would tell anyone do not use this company. I have not heard from anyone. Christmas Eve I did get an email that I could send to someone with a mock order to show I ordered something for them but who knows when I will get my order. I ordered in November thinking there would be plenty of time to have my order (blanket and a mask) by Christmas.

I ordered 12 pair of socks on November 19th as Christmas presents....over $200 worth. I just received them today. They use USPS a for delivery which is just ridiculous. They tell you when you inquire about shipping that it will be there in time for Christmas and then once they finally ship it they say it’s out of their hands. Terrible, terrible service.....will NEVER EVER a order anything from them again. Totally ruined the special Christmas surprise I had planned for my family.

Ordered one of their blankets as a Christmas gift at the beginning of December it arrived 9 business days after it was "promised", 5 days after Christmas. It gets worse, the blanket I received had three dogs on it, not one of them was mine! So i ordered in a reasonable amount of time, which they say would get to me no later than the 21st. They sent me a "mock-up" to give as the gift until the real blanket arrived, which was my dog. They don't even mail out the package until after Christmas. To top it all off they don't send the right blanket, not even close. We will have to see of the rectify all the bad service...

If I could give no stars I definitely would! I was sent the wrong socks as in not my dog! I sent 3 emails with no response until I was going through the channels with Paypal for return of money. PupSocks said they would correct their error and send the socks... 2 weeks later I'm still waiting! Will never order from them again!