customer
Good socks. Bad customer service.
Ordered 6 pairs of socks and paid extra for shipping to arrive before Christmas with a money back guarantee. The socks did not arrive until New Years Eve. I reached out to customer support on 12/26 and again on 12/30 since I still had not received my order, but I have yet to receive a response from them and it’s 1/7. The images of the pets on the socks looked perfect, the material of the sock itself is thinner than I expected. But overall the sock does look good. I just wish their customer support was more responsive since I paid extra for a promised delivery date or money back guarantee, which does not seem to be a true statement.


