GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 1, 2021

Hi Joseph, I sincerely apologize for the poor correspondence on our end. In order for us to improve as a company, we take your feedback extremely serious. After taking a looked into your issue, I see we reached a solution and your replacement order was delivered. Please feel free to email us directly if you have any additional concerns at [email protected]. Best Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksFeb 4, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been replaced and delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksSep 1, 2021

Hi Stephanie, Thank you so much for your honest feedback! We know it can be frustrating when you don't receive what you ordered in a timely manner. COVID did play a huge role in the delay of your order. We sincerely apologize for the inconvenience this has caused you. After looking into your order, we do see where your custom PupSocks were delivered. I know this experience was far from perfect but we would like an opportunity to do better. With that being said, Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We appreciate your business and patience at this time! Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 1, 2021

Hi Sharon, Thank you so much for your honest feedback! It was not our intention to send you someone else's special gift and for that, we are deeply saddened. In order for us to improve as a company, and not make these kinds of fulfillment mishaps, we take your feedback extremely serious. After taking a look into your issue, we could not find any email correspondence. We wanted to ensure that your order issues were resolved. With that said, please keep an eye out for an email from our team. We appreciate your business and thank you for your honest feedback. Kind Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 1, 2021

Hi Anabella, Thank you for your feedback! We sincerely apologize for the lack of correspondence about your order from us and for any inconvenience this may have caused! Upon further research, I see we were able to send a replacement order for you! I hope your Custom white PupSocks were to your satisfaction! If you have any additional comments or concerns please feel free to email us at [email protected]. We appreciate your feedback! Best Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksFeb 4, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksFeb 4, 2021

Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a refund was processed for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksFeb 4, 2021

Hi there, I am sincerely sorry that you received a damaged item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna