GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

customer
Dec 31, 2020
I haven't received the product yet
I haven't received the product yet. Ordered it over a month ago and was hoping it would come in time for Christmas and now am asked to write a review for it but I don't have a confirmation of when it will arrive or any shipping information :( hopefully it will come soon.
Response from GoPupSocksFeb 4, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Summer
Dec 31, 2020
I can’t honestly give a worse review
I can’t honestly give a worse review. Not only was my order completely incorrect (not my dog, wrong color and wrong size), the multiple messages I sent went completely unanswered. I haven’t received any response to my repeated emails and therefore I have not been offered a refund or a correction to the order. This was a (failed) Christmas gift which I ordered with plenty of time should there be an error. I hope this review motivates the company to correct this mistake and also warn others against ordering from Pupsocks.
Response from GoPupSocksFeb 4, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a refund was processed for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Elyse S.
Dec 31, 2020
Extremely late and wrong product was shipped
My order took way longer than what was said and when it arrived it was incorrect. Very disappointed. It was a Christmas gift.
Response from GoPupSocksFeb 4, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Dec 31, 2020
Didn't capture the picture I sent in
It was not what I sent in to be done on the blanket. The blanket looks horrible and it cost me 85 dollars for such a cheap looking product. Would NOT recommend. So disappointed in the final product. I sent a picture, and the picture was not what was on the blanket. Just the head of a black dog....that you can barely make out as a dog. Horrible.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
customer
Dec 31, 2020
Been waiting a month - no socks and nobody to talk to
Ordered on Dec 3rd. Still waiting. Website says order was completed on Dec 22nd. When I click on tracking number from USPS that you sent to me, it says my package has been awaiting shipment since Dec 23rd. Terrible service and no customer support phone number. Terrible experience. Very disappointed.
Response from GoPupSocksFeb 3, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Heather
Dec 31, 2020
I ordered two face masks on December 3…
I ordered two face masks on December 3 for a Christmas gift.I have not yet received them and have not heard from the team with a definitive answer as to where my order is. Would be nice to get an answer and resolution.
Response from GoPupSocksFeb 4, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Dec 31, 2020
Never received
Never received
Response from GoPupSocksFeb 4, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
customer
Dec 31, 2020
Never received
Ordered this item in November.....got the wrong item was supposed to be a Christmas present for my daughter who’s pup had recently passed.still have not got the right item nor have I heard from anyone at all and were almost at January now. Absolutely no customer service can’t reach anyone have sent emails, messages through both Facebook and Instagram as well as the better business bureau...still nothing. I would not buy these again especially at the price of close to $40, I would not recommend to anyone.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

I haven't received the product yet

I can’t honestly give a worse review

Extremely late and wrong product was shipped

Didn't capture the picture I sent in

Been waiting a month - no socks and nobody to talk to

I ordered two face masks on December 3…

Never received

Never received

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

I haven't received the product yet

I can’t honestly give a worse review

Extremely late and wrong product was shipped

Didn't capture the picture I sent in

Been waiting a month - no socks and nobody to talk to

I ordered two face masks on December 3…

Never received

Never received