GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

customer
Jan 1, 2021
I have not received my order
I have not received my order. I have not had an update through USPS since they were in Miami on December 24th. Once I receive my order I will be happy to update my review.
Response from GoPupSocksFeb 3, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Jan 1, 2021
Sure I will love them once I receive…
Sure I will love them once I receive them! Ordered Dec 3rd, supposedly in time for Christmas but they never arrived. So much for my fun stocking stuffers! Nobody likes Christmas socks in January. You guys either are a fraud or got in way over your heads. Time will tell. The same story is all over your internet reviews. A real business would be giving customers some sort of remediation for botching everyone’s Christmas.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Yikes
Jan 1, 2021
Received the wrong order twice
Received the wrong order twice. Been trying to email support for over 2 weeks, no response. Company is still churning out "order now to receive items before Xmas emails" Unbelievably bad experience.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a refund was processed for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Don’t buy from P.
Jan 1, 2021
I didn’t get my socks DO NOT ORDER FROM THEM
I didn’t get my socks and you have the nerve to ask for a review. You don’t have a number to even call about this. I have literally gotten every order I have made for Christmas from all over the country and the socks haven’t even left Georgia. Inexcusable and a flat out ripoff. You took my money. If you guys were as good about endless emails and charging my credit card as you are about getting the order out quickly I’d give a higher review. You didn’t even try to send a second pair just to see if the first order was lost.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been replaced and delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Kevin M.
Dec 31, 2020
The socks were great
The socks were great. Unfortunately, they did not arrive before Christmas which you and your tracking said they would.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Dec 31, 2020
Terrible experience
Terrible experience. Ordered for Christmas and not only did not receive on time, even though I sent several emails to customer service, I didn’t get an update until after the holidays. Poor customer service. Very disappointed. Update 2/10/21-still never received the product. Will never order from them again.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Dec 31, 2020
Terrible customer service - do not order!
Terrible customer service! I got an email that my order shipped but tracking shows it never left the shop. I was offered a picture to give as a Christmas gift. I ordered over 30 days ago and email the company four times with no response! Terrible!
Response from GoPupSocksFeb 4, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Dec 31, 2020
Socks were way too big!!
Socks were way too big!!! waste of money
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

I have not received my order

Sure I will love them once I receive…

Received the wrong order twice

I didn’t get my socks DO NOT ORDER FROM THEM

The socks were great

Terrible experience

Terrible customer service - do not order!

Socks were way too big!!

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

I have not received my order

Sure I will love them once I receive…

Received the wrong order twice

I didn’t get my socks DO NOT ORDER FROM THEM

The socks were great

Terrible experience

Terrible customer service - do not order!

Socks were way too big!!