GoPupSocksReviews of gopupsocks.com

Do not buy from this company. I ordered a pair of socks on Dec 4, 2020. A package arrived around December 21st with a pair of socks that I did not order. My order had a picture of a dog. The order that arrived had cats. I immediately wrote the company and as of today, 1/1/21, I have still not received a response. I went on Facebook on Dec 28, 2020 and left a message on their main page and even sent a private message. Again, no response. The company continues to post new pictures on their Facebook page but will not respond to the numerous customers that appear to have the same issue I have had. What a incredibly frustrating and sad disappointment! Response- Yes, a full 30 days after I reached out with the problem I was given a full refund. What a nightmare this was to get this company to respond. No coupon code could ever bring me to go through that again! To anyone that may want to use the coupon code that they shared with everyone for the trouble that I went through, do yourself a favor and order from someone else.

Order never received. Placed 12/1/20. Contacted company only to receive generic email.

I ordered socks over a month ago and still haven’t heard back from anyone about what’s going on, and the shipping update hasn’t moved in a month. Would not recommend

All they do is send you a million emails and never send you your stuff, over a month of waiting and still nothing!

STILL waiting!!! Ordered the first of December for Christmas. Received the wrong order. Beyond disappointed.

Order quick and arrived in time but the product is terrible. If these are socks I am Santa. The hell of the sock is painted on not stitched it is basically a closed sleeve to put your foot in. I reached out several times to speak to customer service and it has been crickets have not heard back from anyone. There are better products out there that also donate $ to good causes.

I’m sorry, I really love the idea of the personalized socks and mask...however, mine still haven’t arrived so I can’t speak to the quality. I did get the apology email with the mock up of the mask to show my daughter what she was supposed to get for Christmas. Great. The problem is that I ordered her socks and a mask...with TWO faces on them (her 2 cats)...and the mock up gift was of a mask with ONE cat. I didn’t even show her. Anyway, I love the idea and if her items ever arrive I am sure she will be thrilled. So far the experience has been underwhelming.

The concept is amazing. The execution- not so much. I ordered my items Dec 1 thinking it’s enough time to get to me before Christmas (they also said on their website that it’ll take 10 business days) it’s already past Christmas and I still haven’t received the items. Spent too much money for something that didn’t even get to me in time. Don’t waste your time and money with this company. When I tried to ask for my items, they only forwarded me to the USPS (oh, it also takes a whole week before the items left their facility even though the label was made already and that’s after 10 days when I placed the order) just a total disappointment for something too expensive. Still don’t have the items. Spent at least $150 from them and Nothing to show for Christmas.