GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 5, 2021

Hi there! Thank you so much for reaching back out to us! We are saddened to hear that you were displeased with your order. We value you and appreciate your honesty. Here at PupSocks, we strive to create a quality product that our customers love. We will use this feedback to improve in the future. The PupSocks Team -Faith

Response from GoPupSocksFeb 5, 2021

Hi there! Thank you so much for reaching out to us. We are so sorry that you didn't receive a prompt response from our team. Unfortunately, the holidays left us with an extreme backlog and we have since then been able to clear out all the inquiries submitted. Thank you so much for your patience, despite the wait time that you've experienced. We are saddened to hear that your order arrived incorrect, however after taking a look at your account we were happy to see that one of our team members issued you a replacement on 01-27. We thank you for your feedback and we will certainly use it to improve in the future. The PupSocks Team -Faith

Response from GoPupSocksFeb 5, 2021

Hi there! Thank you so much for reaching out to us! We are sorry for the delays that you have experienced in production and shipping. Unfortunately, the holidays left us with a heavy backlog of inquiries that we have now been able to decrease. After taking a look at your account, I can see that your order has arrived. Thank you so much for your patience despite the experience you have had. The PupSocks Team -Faith

Response from GoPupSocksFeb 9, 2021

Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna

Response from GoPupSocksFeb 1, 2021

Hi there, I am sincerely sorry that you did not received the items in your order. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksFeb 2, 2021

Hi there, I am sincerely sorry that you did not find satisfaction in our company. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a refund was processed for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksFeb 1, 2021

Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna