GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 2, 2021

Hello Kendal We are saddened to see that the customized product didn't meet your expectations. We do appreciate the time you took to give us a review, it's a growing company so this lets us know what we need improve on. Believe me, Kendal, our intentions are never to deliver a substandard product. I did go back to the system to see if the problem was dealt with and it seems that it was. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 2, 2021

Hello there Megan I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback, Megan. We do answer a high volume of emails accordingly and work tirelessly to answer them in a timely manner. Due to the COVID-related delays and it being the holidays, the time frame was extended. Please, we ask you to give Pupsocks another opportunity to have a better experience the next time your shop with us. If you have any questions and concerns, please contact us via email at: [email protected] Have a wooftastic day!

Response from GoPupSocksSep 2, 2021

Hello Cindy I'm saddened to hear that your son-in-law received the incorrect pair of socks. We apologize for the inconvenience it may have caused, being it was a birthday gift. We are a growing company and we deeply appreciate our customer reviews, this helps us improve our business and service. We hope you do have a better experience next time you shop with us. Please, if you have any questions or concerns, contact our experts at [email protected]

Response from GoPupSocksSep 2, 2021

Hello there Marie We are saddened to see that our customized product didn't meet your expectations. We do appreciate the time you took to give us a review, it's a growing company so our customer reviews let us know what we need to improve on. Believe me, Marie, our intentions are never to deliver a substandard product but to deliver a special gift. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 2, 2021

Hello Jax I want to apologize for the experience you went through with us. We are a growing company and appreciate your feedback because this helps us improve our services. I did go back to the system to see if the problem was dealt with and it seems that it was. I also want to mention due to COVID-related delays and it being the holiday season, the time frame was extended more than we anticipated. We hope you have a better experience with us the next time you make your purchase with us. I'm sure we pup your socks off. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 2, 2021

Hello Karen We are sincerely shamefaced for hearing about the delayed order Karen, and also that you didn't receive the correct package. I do appreciate the time you took to give us your feedback Karen. Our customer reviews help us improve our service. I do want to mention that due to the COVID-related delays and it being the holidays, the time frame was extended more than we expected. I did go back to the system to see if the issue was resolved and it seems that we did. Again, our sincere apologies. We hope you have a better experience with us on your next purchase with Pupsocks. If you have any questions or concerns, please feel free to contact our experts via email at: [email protected]

Response from GoPupSocksSep 2, 2021

Hello Don We appreciate the time you took to give us your feedback. Our customer reviews help us improve our service and customized product since this is a growing company. We apologize for not meeting your expectations Don. I do want to mention, due to the COVID-related delays and it being the holidays, the time frame was extended more than we expected. We are committed and work tirelessly to meet our valued customer's needs. We hope you have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day!

Response from GoPupSocksSep 2, 2021

Hello Kia We apologize that you didn't receive the correct order the first time. I did go back to the system to see if the problem was resolved and it seems that it was. Our goal is to satisfy our valued customers 100%! We hope that your husband is enjoying the customized product you ordered! We value your business Kia and we ask you to please give us another opportunity to put a smile on your face with your next Pupsocks purchase. If you have any questions or concerns, please contact our expert customer service agents via email at: [email protected]