GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 2, 2021

Hi Julian, I sincerely apologize for the poor correspondence on our end. In order for us to improve as a company, we take your feedback extremely serious. After taking a looked into your issue, I see we reached a solution and your order was delivered. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and patience! Best Regards, The PupSocks Team Shae 🐩

Response from GoPupSocksSep 2, 2021

Hi Cynthia, Thank you so much for your honest feedback! We know it can be frustrating when you don't receive what you ordered in a timely manner. COVID did play a huge role in the delay of your order. We sincerely apologize for the inconvenience this has caused you. After looking into your order, we do see where your custom PupSocks were delivered. I know this experience was far from perfect but we would like an opportunity to do better. With that being said, Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We appreciate your business and patience at this time! Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 2, 2021

Hi Tamara, Thank you so much for your honest feedback! We are completely shamefaced by the fact we didn't provide prompt correspondence to you. It was not our intention to send you someone else's special gift and for that, we are deeply saddened. In order for us to improve as a company, and not make these kinds of fulfillment mishaps, we take your feedback extremely serious. After taking a look into your issue, I see we reached a solution via email. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and your patience! Best Regards, The PupSocks Team Shae 🐩

Response from GoPupSocksSep 2, 2021

Hi Greg, Thank you so much for your honest feedback! It was not our intention to send you someone else's special gift and for that, we are deeply saddened. In order for us to improve as a company, and not make these kinds of fulfillment mishaps, we take your feedback extremely serious. After taking a look into your issue, I see we reached a solution and your replacement order was delivered. But that's not good enough. We are extremely sorry for the issues you experienced and would love for you to give us a 2nd chance. Please visit Gopupsocks.com and use Trust20 on any other of our custom-made products! We appreciate your business and patience. Please feel free to email us directly if you have any additional concerns at [email protected]. Kind Regards, The PupSocks Team Shae 🌟

Response from GoPupSocksJun 29, 2021

Hi there! Thanks for taking the time to leave a review. I apologize that you are not satisfied with our quality of socks. We do have other products such as face custom masks and custom blankets. We'd love a chance to earn and retain your business. Please take and use this discount code, "Trust20" for your next purchase with us! The PupSocks Team! Monique😊

Response from GoPupSocksJun 29, 2021

Thanks for writing a review. We select material that will best absorb the picture's details that our clients send to us. We know that for us to custom-make your product, takes a certain kind of material and we must have quality 1st and foremost at hand. We apologize that you feel differently about our sock material. However, fortunately, because we do have other custom-made products, it would be my pleasure to invite you to please give us a second chance to affix your memories on our blankets and custom face masks! Please use discount code: "Trust20" for a 20% discount on your next purchase with us! We appreciate your business! Thank you! The PupSocks Team Monique

Response from GoPupSocksJul 6, 2021

Hi Matthew! Thank you for taking the time to write a review. Thanks for placing an order with us. We apologize for the delay in receiving your previous 2020 order due to an unforeseen transit issue We apologize that the sock quality was not to your liking. We do have other products at Gopupsocks.com that we can custom-make for you. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. The Pupsocks Team Monique🐾😊