GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 3, 2021

Hello Josh We apologize for the wrong product you received. We have been working tirelessly to help and assist our customers. I did go back to our system to check if the problem was resolved and it seems like we didn't receive a response from you after we asked for a photo of the item you received. We ask for a photo to keep in file and to see where we went wrong. If you could go back and provide us with a photo, we would be more than happy to further assist you Josh. I really appreciate your feedback, Josh. Thanks to our customer's reviews, our company becomes better and stronger. We appreciate and value your business and hope you have a better experience next time you shop with us. if you have any questions or concerns, please give our A1 Customer service team a woof at [email protected]

Response from GoPupSocksSep 3, 2021

Hello Nicole I'm saddened to see about your experience with us. Our goal is to make our customers happy with their customized orders and for them to receive them in a timely manner. During this time of year on the holidays and the COVID-related delays, the time frame has extended more than we anticipated. I did go back to the system to see if I can help your situation and it seems that your customed blanket and socks have been scanned out from our facility and shipped. I'm sorry for the delay and inconvenience this may have caused you. We hope you have a better experience the next time you shop with us. If you have any questions and concerns, please contact us via email at [email protected]

Response from GoPupSocksSep 2, 2021

Hello there Jamie I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback Jamie. I did go back to the system to see if the package was delivered and it seems that it has. Hope you are enjoying your custom made product Due to the COVID-related delays and it being the holidays, the time frame was extended more than we anticipated. We are committed and work tirelessly to meet our valued customer's needs as much as we possibly can. We hope you give us If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day!

Response from GoPupSocksSep 2, 2021

Hello there Kristi We are saddened to see that your customized product didn't meet your expectations. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Kristi, our intentions are never to deliver a substandard product. We want you to know, that our main focus is to make our valued customers happy. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 2, 2021

Hello Dorothy We appreciate the time you took to give us your feedback. Looking at our customer's reviews really help the company improve their services and products. I went back to the system to see if the issue was resolved and it seems that it was. Due to the COVID-related delays and it being the holidays, the time frame was extended more than we anticipated. We are committed and work tirelessly to meet our valued customer's needs. We hope you have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day!

Response from GoPupSocksSep 2, 2021

Hello Faith We appreciate the time you took to give us your feedback. I went back to the system so I can check if the customized product was complete and it seems that it was. Also due to the COVID-related delays and it being the holidays, the time frame was extended more than I expected. We are committed and work tirelessly to meet our valued customer's needs. We hope you have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day!

Response from GoPupSocksSep 2, 2021

Hello there Rebecca We are saddened to see that your customized product didn't meet your expectations and we do apologize for the time it got there. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need improve on. Believe me, Rebecca, our intentions are never to deliver a substandard product. Also, due to COVID-related delays and it being the holidays, the time frame was extended more than we expected. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 2, 2021

Hello there Jenean I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback Jenean. Due to the COVID-related delays and it being the holidays, the time frame was extended more than we anticipated. We are committed and work tirelessly to meet our valued customer's needs. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day!