GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 2, 2022

Hi there, Thanks for sharing your feedback with us. We apologize that your shopping experience has not been the best. We strive to provide our customers with great products and the best service possible. Unfortunately, we could not locate any order details based on the information provided in this review. We would love to resolve this issue as we know this order may have been intended as a gift for your loved ones. Please email our team at [email protected]. We would like to rectify this issue as soon as possible and look forward to hearing from you. Thank you for your patience.

Response from GoPupSocksFeb 1, 2022

Hi there! Thank you for your review. We truly appreciate your feedback! We do apologize for the incorrect order you received. I can confirm that a resolution was offered via email on behalf of one of our team members. Please look forward to an additional email from our resolutions department at [email protected].

Response from GoPupSocksFeb 1, 2022

Hi there! Thank you for your review. We truly appreciate your feedback! We do apologize for your order being incorrect. I can confirm that a resolution was offered via email on behalf of one of our team members. Please look forward to an additional email from our resolutions department at [email protected].

Response from GoPupSocksFeb 1, 2022

Hi there! Thank you for your review. We truly appreciate your feedback! We do apologize for the missing item from your order. I can confirm that a resolution was offered via email on behalf of one of our team members. Please look forward to an additional email from our resolutions department at [email protected].

Response from GoPupSocksFeb 1, 2022

Thanks for your review via Trustpilot. We want to send our sincerest apologies for the inconvenience you faced during this past holiday season. Our mission is to provide excellent service and we are disappointed to know that your experience was not a good one. That said, we would like to inform you that our customer service department is under new management and we have done the internal work to prepare us shall we run into unfortunate events like this in the future. We hope that we can make a better impression on you as we continue to grow as a small company. With that, we do offer a ton of other cool products and we would love for you to give them a try. Please accept our offer for a special discount at checkout toward your next purchase Trust20. We look forward to servicing you!

Response from GoPupSocksFeb 24, 2022

Hi Conor, Thank you so much for taking the time to write a review. I have looked into the order and I am going to have one of our Resolution Team members get in touch with you via email. Please be on the look out in the next day or so. Thank you, Betsy The PupSocks Team