GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 7, 2021

Hello there Susan Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The FaceSocks Team Dan P.

Response from GoPupSocksSep 7, 2021

Hello there Todd I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback Todd. I did further my research about the problem and we apologize for the wrong order you received. I did see that there was a replacement for you and am glad we were able to do that. As far as the delay on your item, due to the COVID-related delays and it being the holidays, the time frame was extended more than. We are committed and work tirelessly to meet our customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a puptastic day!

Response from GoPupSocksSep 7, 2021

Hello there Kari. I am very saddened to see that you have not received your custom order yet. I did go back to the system to see if the issue was fixed, we sent you an email in regards to your wrong product but have not gotten any email correspondence from you. If you could respond back to the email, our team would be more than happy to assist you. Our email is: [email protected]

Response from GoPupSocksSep 7, 2021

Hello there Hayley We apologize for the wrong product you received. We have been working tirelessly to help and assist our customers. I did go back to our system to check if the problem was resolved with and it looks like we didn't receive any email correspondence from you in regards to the wrong product you were shipped. We really appreciate your feedback, Hayley. Thanks to our customer's reviews, our growing company becomes better and stronger. We appreciate and value your business Hayley and hope you have a better experience next time you shop with us. Be alert for a follow-up email. I want to resolve this issue for you. if you have any questions or concerns, please contact our team at [email protected]

Response from GoPupSocksSep 7, 2021

Hello there (NAME) I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I did further my research to see if we resolved the issue and we are happy to see that your custom product was shipped and received. I do appreciate the time you took to give us your feedback Paige. Our customer reviews help our growing company improve our products and services. Due to the COVID-related delays and it being the holidays, the time frame was extended than we hoped for. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact us via email: [email protected] Dan P.

Response from GoPupSocksSep 7, 2021

Hello there Hailey We are saddened to see that the image on your custom-made product didn't meet your expectations. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Hailey, our intentions are always to deliver a treasured gift that puts a smile on our customer's faces. Our design team is one of the best and rarely do they make any mistakes. We hope that you have a better experience the next time you shop with us Hailey. If you have any questions or concerns, please contact our experts at: [email protected] Dan P.

Response from GoPupSocksSep 7, 2021

Hello there John I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback John. Our customer reviews help our growing company improve our services. Also, due to the COVID-related delays and it being the holidays, the time frame was extended more than we hoped for. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a puptastic day! Dan P.🤓