GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 8,662 reviews with 1 star · Clear filters
customer
Haven't received order... Placed well over a month ago
Response from GoPupSocksFeb 8, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
Sarah scruffy To F.
Ordered mid November as Xmas gift for my mother; but still not received - today is January 3rd.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
When my socks came they had the wrong dog on them. Communication with the company was absolutely terrible. They took a week to email me back and when I finally heard something about getting the correct socks it was just that they’re “on the way.” No tracking number or anything, so I still have no idea when they’ll come.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you and delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
The quality of these socks is so terrible. Imagine melting plastic bottles and then molding them into the shape of socks. Just a really weird, plastic-y fabric.
Response from GoPupSocksFeb 8, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
customer
Order took over 7 weeks to receive. Not worth the wait
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
customer
I ordered 2 pairs on November 24th. Still havent received them.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
PupSocks S.
I’m so disappointed in the quality of these socks. The picture of my dog is screened well so they look great. But the idea is to WEAR socks. The fabric of these socks is disgusting. It’s slick and has absolutely no shape. They don’t stay up on your legs at all. These socks were expensive! A total disappointment and a total rip-off. I wish I had looked at more reviews. I would never have bought this item.
Response from GoPupSocksFeb 8, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
DM
Originally I was thrilled with this purchase for my fiancé. Our dog looks adorable on the so ks and the tie-dye is hysterical. These socks were a size “XL” and supposed to fit men up to size 13. I am a slim female (size 8.5 shoe) and could not even get them on my foot/past my ankle. Deeply disappointed—I reached out asking for explanation/return instructions and received no answer several weeks later.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a refund was processed for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
