GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

customer
Jan 3, 2021
Terrible service
Terrible service, still have yet to receive my product that was ordered On December 11th. It appears to have been “lost” No number posted on the website to contact a person, sent a few emails that were sent back to me as undeliverable. Do not recommend ordering, had to report my card stolen because was sure that this was a bogus website. Tried to make my mom smile since we lost our dog in September and had to tell her I was scammed.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Michael
Jan 3, 2021
Very disappointed
Very disappointed. I submitted my order for two pair of socks. I uploaded two different pictures with a note asking if I could add both pictures. When I got the email confirmation, I realized that the system had not uploaded both pictures and I immediately emailed customer service. It took 3 business days and me emailing them to get a response and them basically saying there was nothing they could do as orders are immediately put into production (the order was placed on a Saturday and I doubt it was already in production and even if it was, the message on the order would have indicated to ask something to the customer). When I finally got the socks, one was correct, the picture pasted had my friend and dog. The other pair had the picture of my friend and dog cut and pasted separately which made the socks look weird. I definitely won’t order again for the mere fact that customer service could not have been bother to correct the second pair.
Response from GoPupSocksSep 7, 2021
Hi Michael, Thank you so much for your feedback! We are terribly sorry for the fulfillment mishap with your previous order. We would also like to apologize to you for the lack of better correspondence on our end as well. In order for us to improve as a company, we take your feedback extremely serious. I am glad to see a replacement order was created and delivered. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and patience! Best Regards, The PupSocks Team Shae 🐾
Beth
Jan 3, 2021
Order never received, company cannot be contacted
I ordered in November and now in January have yet to receive my order or any update on my order. When I attempted to contact the company I received and email back that their inbox was full and could not receive my email. I am unsure if I will ever see my order or be able to request a refund.
Response from GoPupSocksFeb 8, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
No show order
I got one order made after the first order which never arrived.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
Absolutely horrible!
Absolutely horrible!! This is so ironic that PupSocks is asking me to review their product that I ordered on 12/6/20, was assured would arrive in plenty of time for Xmas, and still HAS NOT ARRIVED!! Have gotten a auto-reply response from company saying that covid has caused delays. This might be true within reason, but not for this long. The tracking number they provided me says that the package is still in pre-shipment. Wish I had looked at the Better Business Bureau reviews on this company before I ordered as there are a TON of complaints. Will not order again. Just want my full refund.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Jan 3, 2021
I ordered my socks Dec 6th
I ordered my socks Dec 6th, 2020 for a secret Santa item and as of today Jan 2nd I have yet to receive my item. Very disappointed and hoping they arrive at some point as per tracking they were not sent out until Dec 16th 2020 and only update I have received is “item is running late”.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
New Customer/Never A.
Jan 3, 2021
I still haven’t received my order…
I still haven’t received my order that’s as placed a month ago. I gave also yet to receive a repose from customer service and I’ve sent two requests. Very disappointed.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Santina
Jan 3, 2021
Still not here
Please send me this when I Actually receive my order. It was supposed to be here before Christmas when I ordered it but I’m still waiting. Hopefully it is not lost in the mail. This was first my daughter and I was so excited for her to receive it.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

Terrible service

Very disappointed

Order never received, company cannot be contacted

No show order

Absolutely horrible!

I ordered my socks Dec 6th

I still haven’t received my order…

Still not here

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

Terrible service

Very disappointed

Order never received, company cannot be contacted

No show order

Absolutely horrible!

I ordered my socks Dec 6th

I still haven’t received my order…

Still not here