GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

Erin
Jan 3, 2021
I never received my order
I never received my order. I place it over a month ago. I've sent multiple emails to the company, all of which have bounced. There's no phone number to contact customer service. I will never order from them again. This was supposed to be a special Christmas present for my husband, but it never arrived and I'm extremely disappointed.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Robyn
Jan 3, 2021
Ordered a month ago...still have not…
Ordered a month ago...still have not received my order
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Trevor B.
Jan 3, 2021
No accountability
I ordered on December 6th. On December 18th i checked the status and it said they weren’t even produced yet. When i sent an email asking about the status i got some bs automated letter how high volume of orders would lead to a delay in responding and that everyone was experiencing shipping issues. I never got another response and the item wasn’t shipped until December 23rd. I still haven’t received my order.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Rakc
Jan 3, 2021
Terrible
I ordered socks for a Christmas present for my son on December 6, 2020. As of today January 3rd, 2021, I still have not received them! After trying to contact this company several times, the only response I get is an automated email. Terrible customer service. This is no way to run a business.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
Poor quality and not as expected
I was excited to order these for my daughter, however, quite disappointed when they arrived. The picture barely resembled her cat, and the quality of the socks were terrible! Itchy, poorly designed, and although I ordered a small for her little feet, they were huge! Would not recommend, especially for the very high price!!
Response from GoPupSocksFeb 10, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel
customer
Jan 3, 2021
I recieved the wrong order
I recieved the wrong order. I emailed the company four different times, and recieved no response aside from automated responses saying they are incredibly busy. There is no telephone number listed so I had no other recourse. I am so glad I paid with Amazon pay and hoping they are able to deal directly with the company on my behalf.
Barbara K.
Jan 3, 2021
They never shipped my order
They never shipped my order. They do not respond to emails, just and auto response blaming the post office. Looking online I found many people over the years have experienced the same and just had their money taken, no product or empty boxes. Seems like it’s true so far considering my card was charged yet my order never shipped.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
I ordered a blanket with a cat’s face
I ordered a blanket with a cat’s face. The blanket that was produced did not match the picture I submitted. The blanket only contained the silhouette of the face and the eyes. The nose and mouth were not distinguishable like the picture. Additionally, my order took over three weeks to ship after I received a notification that the blanket was complete. I would not recommend PupSocks to another customer.
Response from GoPupSocksFeb 8, 2021
Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can see that you have been in contact with one of our representatives. We look forward to receiving your response! The PupSocks Team - Ariel

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

I never received my order

Ordered a month ago...still have not…

No accountability

Terrible

Poor quality and not as expected

I recieved the wrong order

They never shipped my order

I ordered a blanket with a cat’s face

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

I never received my order

Ordered a month ago...still have not…

No accountability

Terrible

Poor quality and not as expected

I recieved the wrong order

They never shipped my order

I ordered a blanket with a cat’s face