GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

Bob D.
Jan 3, 2021
I wanted to give you a zero
I wanted to give you a zero. Never got my order and your email address comes back as "undeliverable". What a scam and you have the balls to ask for a review.
Response from GoPupSocksFeb 8, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
Poor service, never received product
I don’t like to leave poor reviews, but I’m very frustrated. I placed my order in November hoping to have it for Christmas. I still haven’t received it. I have tried contacting the company many times, but i just get a generic email saying they’ll get back to me. I finally got an email saying my order would arrive by Dec 28th, but I still haven’t received it. The tracking number they provided me doesn’t show anything. I have requested a refund (because of course they took my money) and the company will not respond. I either want the product or a refund
Response from GoPupSocksFeb 8, 2021
`Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Verified P.
Jan 3, 2021
Horrible
Ordered December 4th. Never arrived. No communication - I emailed, messaged and posted on Facebook. I ended up disputing payment through Amazon. Totally disappointing. If I could rate 0 stars I would.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Tami H.
Jan 3, 2021
Ordered socks 6 weeks ago and still…
Ordered socks 6 weeks ago and still haven’t received them. If you’re in a hurry don’t order from here
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Never R.
Jan 3, 2021
I still have not received my order from…
I still have not received my order from December, 6, 2020. It is now January 3, 2021. Update: I received the order and the product is extremely poor quality. The images of the animals was fine but the socks are terrible. Extremely overpriced for unwearable items. A 20% off coupon from the seller would never trick me again into falling for this scam.
Response from GoPupSocksFeb 5, 2021
Hi there, Thank you for your most honest feedback, as we truly appreciate it! While we are very sorry to hear that you are unhappy with the overall quality of your socks, I can confirm that a resolution was offered to you as of January 12, 2021. We are very glad to hear that your order made it to you successfully, and that the outcome of the images were to your liking! Thank you for being a valued customer of PupSocks. Please contact us directly at [email protected] should any further questions, comments or concerns arise. We'd be happy to help. The PupSocks Team -Courtney M
customer
Jan 3, 2021
I received the wrong socks
I received the wrong socks. I reached out to the customer service and have not had a response yet
Response from GoPupSocksFeb 8, 2021
Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order. At this time, your new order has been shipped and on its way to you! The PupSocks team - Ariel
Mike
Jan 3, 2021
Terrible company
First product order in November came back wrong. Order a new product on Dec 8 and it still hasn’t arrived. Said it was complete and shipped on 14th. Emailed company and only reply is a form letter saying overwhelming surge in orders and postal delays. I call BS. Terrible customer service.
Response from GoPupSocksFeb 8, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
I never received my order
I never received my order. Every time I checked it said processing. It’s been a month. I have not received my order or a refund.
Response from GoPupSocksFeb 8, 2021
Thank you for your feedback! Unfortunately, your records do not show an order under your email. please email us @teampupsocks. Thank you for being a valued PupSocks customer. The PupSocks Team - Ariel

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

I wanted to give you a zero

Poor service, never received product

Horrible

Ordered socks 6 weeks ago and still…

I still have not received my order from…

I received the wrong socks

Terrible company

I never received my order

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

I wanted to give you a zero

Poor service, never received product

Horrible

Ordered socks 6 weeks ago and still…

I still have not received my order from…

I received the wrong socks

Terrible company

I never received my order