GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 17, 2022

Hi Robert, Thank you for your review! We do apologize for the order issues you experienced with your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. We advise sending a picture that was taken in great lighting and is of great quality. After looking into your order, I don't see where we created a solution for you. With that said, please keep an eye out for an email from our team. We appreciate your business and thank you for your honest feedback. Kind Regards, The PupSocks Team

Response from GoPupSocksFeb 1, 2022

Hi Jennifer, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. After looking into our system, we could not find any contact attempt, however, we'd like to reach out with a resolution at this time. That said, Please keep an eye out for an email from our team. We appreciate your business and thank you for your honest feedback. The PupSocks Team

Response from GoPupSocksFeb 1, 2022

Hi Rebecca, Thank you for your review. We are glad you like the material of your blanket. We do sincerely apologize for the lack of correspondence about your order from us and for any inconvenience, this may have caused! Upon further research, I see we were able to reach a solution via email in regards to your order. In order for us to improve as a company, we take your feedback extremely serious. We value you as a customer and hope we can create a better experience for you in the near future. We appreciate your patience! Best Regards, The PupSocks Team

Response from GoPupSocksFeb 2, 2022

Hi there! Thank you for your review. We truly appreciate your feedback! We do apologize for the quality not being what you anticipated. I can confirm that a resolution was offered via email on behalf of one of our team members. Please look forward to an additional email from our resolutions department at [email protected].