GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

customer
Jan 3, 2021
I ordered this for Xmas on 12/6 and…
I ordered this for Xmas on 12/6 and still haven’t received it. $40 for one pair of socks slowest shipping possible. Terrible. Don’t buy these.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team- Ariel
customer
Jan 3, 2021
I still haven’t received my socks
I still haven’t received my socks, order 2542263 It was sent to an incorrect address, was supposed to be re sent, but still hasn’t. Correct address: Brad Fleischer 402 e 10th st apt 2D NY NY 10009
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
Susan A.
Jan 3, 2021
I STILL HAVE NOT RECEIVED THE SOCKS…
I STILL HAVE NOT RECEIVED THE SOCKS THAT I ORDERED ON DECEMBER 4!!!!!! This despite the fact that I received a confirmation email on December 11 indicating that the socks were coming. AND, when I sent an email inquiry on 12-24 as directed by the website, I got an autogenerated reply asking me to be patient. Then.....nothing. No further response or action to address the problem. I'm gravely disappointed. These were a holiday present for my 85-year-old father. The better part of $40 spent and no gift received. Still waiting.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
Ordered 12/6/20
Ordered 12/6/20, notified that a label was created on 12/12 and USPS says package has not been retrieved by them. Where is my order, on 1/3/21????? No word from customer service despite attempts to reach them.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
I wish I could give zero stars
I wish I could give zero stars. Horrendous customer service, horrible company. I’ve been waiting 6 weeks for a gift that should have arrived mid December, it’s now 2021 and have still yet to receive the product or given an ETA. Really terrible, do NOT purchase from this company.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks team - Ariel
customer
Jan 3, 2021
I never received my socks
I never received my socks
Response from GoPupSocksFeb 8, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
Never received my product
Never received my product. I am really disappointed in this company. I received and email that socks had a shipping label CREATED and nothing more. They never left the production facility. I emailed the company and all I received in return was and automated message and never a follow up.
Response from GoPupSocksFeb 8, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
Bought these for our kids from Santa…
Bought these for our kids from Santa and these are awful. Sizes are way off and they don’t look comfortable to wear whatsoever.
Response from GoPupSocksFeb 10, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. The PupSocks Team - Ariel

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

I ordered this for Xmas on 12/6 and…

I still haven’t received my socks

I STILL HAVE NOT RECEIVED THE SOCKS…

Ordered 12/6/20

I wish I could give zero stars

I never received my socks

Never received my product

Bought these for our kids from Santa…

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

I ordered this for Xmas on 12/6 and…

I still haven’t received my socks

I STILL HAVE NOT RECEIVED THE SOCKS…

Ordered 12/6/20

I wish I could give zero stars

I never received my socks

Never received my product

Bought these for our kids from Santa…