GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

customer
Jan 3, 2021
Ordered 2 masks 12/6/21for a Xmas…
Ordered 2 masks 12/6/21for a Xmas present. Still have not received them. I know there is a mail delay, but I have ordered other things after I ordered from here & have received those things already. Inquired about the status of my order but only ever received a generic response. Wouldn't order from here again.
Response from GoPupSocksSep 7, 2021
Hi Tamara, Thank you so much for your feedback. We are terribly sorry for the mishap with your order. Due to COVID shipping guidelines, your delivery expectation window was altered. After taking a deeper look into your order, I'm glad to see that a replacement order was created and delivered. We value your business and patience. Best Regards, The PupSocks Team Shae
Jay
Jan 3, 2021
Do not purchase from this company
Company ignored all my contact attempts. They didn’t even ship my product out for 13 business days. It was supposed to arrive between 12-15 days. Disappointed and now the gift is useless as it was too late. Took over a month to arrive to me.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
customer
Jan 3, 2021
Socks never showed up
Socks never showed up. They were supposed to be a Christmas gift. I won’t do business with this company again.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
Mr Simon L.
Jan 3, 2021
What PupSocks!
Where are they? I may be able to write a fairer review when I get them!
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
Kim L.
Jan 3, 2021
I have not received my order!
I have not received my order!
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! ' The PupSocks Team - Ariel
customer
Jan 3, 2021
Placed order on Dec
Placed order on Dec. 6th, one would think that would be PLENTY of time to arrive by christmas. Oh no! It is Jan. 3rd the following year and my item still hasn't even shipped. The biggest slap in the face is that I was getting advertising emails all the way up until the week before christmas saying 'there's still time to receive your order by christmas!!" I understand that there can be shipping problems, but don't flat out lie to get people's money and then leave them hanging. What a scam.
Response from GoPupSocksSep 7, 2021
Hi Stuart, Thanks for your feedback! We are terribly sorry for the transit mishap with your order. We are happy to see that a replacement order was produced and delivered. As always we appreciate your feedback in order to better ourselves as a company. If you have any concerns or additional feedback, please feel free to contact us directly at [email protected] Best Regards, The PetSocks Team Shae 🐶
customerJayne L.
Jan 3, 2021
I really like the image and what you…bummed
I really like the image and what you stand for. The image was beautiful. The problem was that the fit of the sock is not correct instead of the heel haven’t give the material bunches on the top of the ankle. And there’s no stretching us to the material. I was very disappointed because I gave them for Christmas gifts. They really should be made with a softer more stretchable material
Response from GoPupSocksSep 7, 2021
Hi Jayne, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the overall quality of your socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team Shae 🌼
Catalina
Jan 3, 2021
Still have not received my order and…
Still have not received my order and have yet to receive a reply from customer service.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

Ordered 2 masks 12/6/21for a Xmas…

Do not purchase from this company

Socks never showed up

What PupSocks!

I have not received my order!

Placed order on Dec

I really like the image and what you…bummed

Still have not received my order and…

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

Ordered 2 masks 12/6/21for a Xmas…

Do not purchase from this company

Socks never showed up

What PupSocks!

I have not received my order!

Placed order on Dec

I really like the image and what you…bummed

Still have not received my order and…