GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 7, 2021

Hi Tashelle, We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. I noticed you were in Canada and International orders can take up to 15-20 business days for you to even receive your product (not counting production time). After looking into your order specifically, I can see it was delivered! Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and your patience! Best Regards, The PupSocks Team Shae ☀️

Response from GoPupSocksFeb 10, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you!  The PupSocks Team - Ariel

Response from GoPupSocksFeb 10, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you!  The PupSocks Team - Ariel

Response from GoPupSocksFeb 10, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you!  The PupSocks Order - Ariel

Response from GoPupSocksFeb 10, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you!  The PupSocks Team - Ariel

Response from GoPupSocksFeb 10, 2021

Hi there! Thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that there was a delay in receiving your order. I am, however, very glad to hear that your order did arrive, and that your daughters are very happy with their PupSocks! We thank you for your patience and understanding and look forward to being able to be of assistance to you in the near future. Please enjoy a 20% discount on your next order with us using the coupon code TRUST20. The PupSocks Team -Courtney M

Response from GoPupSocksSep 7, 2021

Hi John, Thanks for your feedback! We are deeply saddened that these issues occurred. Due to COVID shipping guidelines, your delivery expectation window was severely altered. We wanted to ensure that your order issue has been resolved, however, we could not find any contact attempts. With that said, please email our support team directly at [email protected]. Include my name in the subject line, and I will personally make sure that your order issue has been rectified. We appreciate your patience! Kind Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 7, 2021

Hi Susan, We are extremely sad you didn't receive your order when originally expected, and for that, we apologize. Due to COVID shipping guidelines, your delivery expectation window was altered. After looking into your order specifically, we see it was indeed delivered. As always, we appreciate your honest feedback. We appreciate your business and patience! Best Regards, The PupSocks Team Shae 🐩