GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

Julie R.
Jan 3, 2021
I’m so disappointed.....
I placed my order November 22, 2020. Today is January 3, 2021 and I don’t even have a tracking number, nor do I know when the blanket I ordered will be shipped. An email I received before Christmas stated they were working hard to fill all orders placed before December 11th. I don’t know why I didn’t receive my blanket, but they kept my money. The blanket was to be a Christmas gift for my husband. One of our dogs passed away the first week of December. This blanket would’ve been the perfect gift for him. I’m so disappointed not both not receive the blanket nor have communication telling me when I might receive the blanket. I’m still waiting.....
Response from GoPupSocksFeb 10, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
char S.
Jan 3, 2021
Never received my order
Ironic that you send me a link fora review when I still haven’t received my socks I ordered 5 weeks ago!! The day before Christmas you sent me an email with a photo of the socks you you were supposed to send. Poor customer service and terrible delivery system
Response from GoPupSocksFeb 10, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
Brian
Jan 3, 2021
Horrible quality/ poor product
I was very excited for this product as I knew my wife would love it. She actually ended up getting me the same product (socks) from a different company! I was severely underwhelmed with the quality of the Socks. They are made of a very uncomfortable material and the bottom of the foot was super wide and didn’t fit her at all. I ordered a medium and they didn’t even fit me and I wear a 11.5. She got me another product and it was much more comfortable and cheaper. For a 30 dollar pair of socks i was disappointed. I know I can’t return them but it’s a shame they will probably never get worn... would not recommended to others. Will probably not order another product from this company.
Response from GoPupSocksSep 7, 2021
Hi Brian, Thank you for your feedback! We strive for exceptional quality and hate that we dropped the ball with your special order. We make our socks with the intention of them being novelty items but they can be worn. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! If you have any additional feedback or concerns please email us directly at [email protected]. Kind Regards, The PupSocks Team Shae 🐶
Ms S.
Jan 3, 2021
Still have not received my shipment
Still have not received my shipment! Ordered on 12/4. Reached out and got automated response. No one seems overly concerned that customers have not received Christmas gifts yet!!!
Based in S.
Jan 3, 2021
Placed an order 22 November and it’s…
Placed an order 22 November and it’s now 3 January and I haven’t received my items. Sorry, but can recommend I company with that slow delivery.
Response from GoPupSocksFeb 10, 2021
Thank you for your feedback! Im sorry your order has not arrived to you! Here at PupSocks we value our customer's satisfaction. I would love to offer you a replacement order for this mishap. Please be on the lookout for a solution email from one of our representatives. Thank you for being a valued PupSocks customer! The PupSocks Team - Ariel
Maria P.
Jan 3, 2021
My order went out o thr wrong address…
My order went out o thr wrong address by one number. You have no customer service 800 number to call and it’s all emails with jo live response! I spent nearly $200. On a blanket and 2 pairs of socks only to get returned to you from November 30 and no answer to my pleas to get it re-routed to the correct address!!! Thanks for ruining the Xmas gift I had so happily purchased! I am STILL WAITING FOR A DAMN REPLY - I keep getting automated replies but no answers as to where my order is!!!!
Response from GoPupSocksFeb 10, 2021
Thank you for your feedback! Im sorry your Order never arrived to you! I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order. At this time, your new order has been shipped and on its way to you! The PupSocks Team - Ariel
customer
Jan 3, 2021
It has been well over a month since I…
It has been well over a month since I ordered. I still have no received my order. Communication with Pupsocks is horrible. No one gets back to me.
Response from GoPupSocksFeb 10, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
So D.
Jan 3, 2021
Too bad I had higher hopes
Although I ordered weeks ahead my gift arrived the day after Christmas. The quality was disappointing and the images were too dark. If I had received it sooner and seen how bad everything was I would have thrown them away. I would not order again.
Response from GoPupSocksFeb 10, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

I’m so disappointed.....

Never received my order

Horrible quality/ poor product

Still have not received my shipment

Placed an order 22 November and it’s…

My order went out o thr wrong address…

It has been well over a month since I…

Too bad I had higher hopes

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

I’m so disappointed.....

Never received my order

Horrible quality/ poor product

Still have not received my shipment

Placed an order 22 November and it’s…

My order went out o thr wrong address…

It has been well over a month since I…

Too bad I had higher hopes