Jacklynn
Cute Kitty Cat Socks & Pup Blanket !
I received my order yesterday and it is exactly what I expected - a little better actually! Photos of our kitties turned out super clear on the socks and our pup blanket is adorable. Very happy with the product and it makes for a really cute, personal gift!! I placed my order Dec 2nd and based on the description in the ad on facebook, I understood that it would arrive before Christmas (these were Christmas gifts). I am in Canada so despite what ads said, knew that there could be delays. Not getting them by Christmas was disappointing, but understandable with covid restrictions in place. Customer Service at Pupsocks replied within a couple of days to my inquiries about the status of my order, and even sent a mockup of my socks & blanket to give as a gift Christmas day. I was very happy with this. It took a little over a month to receive my order, but it was worth the wait. I would give my experience a 5 star review, but docked a star as I wish their facebook ads were more transparent in the time production takes and delivery. I think promising quick delivery in ads is misleading. After reading other reviews online I was nervous that I wouldn't receive my order at all, and I am really happy to be able to give Pupsocks this positive review!
Response from GoPupSocksFeb 9, 2021
Hi there, I would like to just thank you for your positive feedback. We really appreciate your support . Here at PupSocks we value our customer's satisfaction. I am so happy to see that you loved your order. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna


