GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

customer
Jan 3, 2021
I ordered on 12/6/20 and still haven’t…
I ordered on 12/6/20 and still haven’t received the socks. These were supposed to be a Christmas present. I should have been warned (when ordering) that it would take over a month to Receive these. I was notified on 12/24/20 that they would be late.
Response from GoPupSocksFeb 10, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
Kim
Jan 3, 2021
Waited a long time to receive what wasn’t even my order
Ordered 2 blankets before the holiday deadline as Christmas gifts for my 2 kids. Order was received after New Years! The order is wrong and they sent me a blanket with someone else’s dog on it. Disappointed to say the least. 😢 My RE-ORDER "FIX" WAS ALSO DELIVERED WITH THE WRONG DOG!!!
Response from GoPupSocksFeb 10, 2021
Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can issue a replacement order immediately for the inconvenience. Please keep an eye on your email for a resolution email from us! The PupSocks Team - Ariel
customer
Jan 3, 2021
Blanket came 4 weeks late
Blanket came 4 weeks late. Customer service was non existent. Don’t waste your time or money.
Response from GoPupSocksFeb 10, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel
customer
Jan 3, 2021
I understand it's covid and was patient…
I understand it's covid and was patient to receive my order but when the order finally came it was the standard dog from the website on the socks vs my dog I had sent pictures in on. I also ordered blue socks and got the standard white. Extremely disappointed and unhappy and will never order anything from here again.
Response from GoPupSocksFeb 10, 2021
Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can issue a replacement order immediately for the inconvenience. Please keep an eye on your email for a resolution email from us! The PupSocks Team - Ariel
Dennis G.
Jan 3, 2021
Poor Delivery - sub par product
Not only did the socks come way after Christmas despite being led to believe they would arrive in time, the socks are too big versus what sizes would indicate. Terrible service - sub par product.
Response from GoPupSocksFeb 10, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel
customer
Jan 3, 2021
Loved the picture
The picture came out perfect on the socks. The issue is the size. I bought the correct foot size, however they are not very stretchy. I bought a large mens sock and I wasn't even able to get them over my foot and I have a much smaller foot and leg.
Response from GoPupSocksSep 7, 2021
Hi Laurick, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. Our socks are usually comfy, lightweight, and fit perfectly based on the size selected. We value you as a customer and hope we can create a better experience for you in the near future. We are extremely sorry for the issues you experienced and would love for you to give us a 2nd chance. Please visit Gopupsocks.com and use Trust20 on any other of our custom-made products! We appreciate your business and patience. Kind Regards, The PupSocks Team Shae 🐶
DO NOT B.
Jan 3, 2021
poor quality socks
poor quality socks. Too long to process and produce order. Poor customer service response time.
Response from GoPupSocksFeb 10, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel
Sean
Jan 3, 2021
Asked for a review of a product I have yet to receive. 15 days latt and counting.
Hard for me to review when I still have not received them. Ordered the socks over a month ago. Date of arrival was estimated around the 19th or 20th of the month and I still haven’t received them. I may change this once I get them, but I doubt it.
Response from GoPupSocksFeb 10, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks team - Ariel

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

I ordered on 12/6/20 and still haven’t…

Waited a long time to receive what wasn’t even my order

Blanket came 4 weeks late

I understand it's covid and was patient…

Poor Delivery - sub par product

Loved the picture

poor quality socks

Asked for a review of a product I have yet to receive. 15 days latt and counting.

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

I ordered on 12/6/20 and still haven’t…

Waited a long time to receive what wasn’t even my order

Blanket came 4 weeks late

I understand it's covid and was patient…

Poor Delivery - sub par product

Loved the picture

poor quality socks

Asked for a review of a product I have yet to receive. 15 days latt and counting.