GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 5, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. In an effort to accommodate for the delay with your order, we would like to offer you a 20% discount to be used on your order with us consisting of any item of your choosing. Please use the discount code TRUST20 to receive your discount and be sure to enter the code prior to entering any billing or shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksSep 8, 2021

Hi Madi, Thanks for your review! We are terribly sorry for the delay in receiving your previous order due to an unforeseen transit issue; especially around Christmas time. We strive to deliver the best service possible and we are disappointed that we didn't exceed your expectations. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. Please Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Betsy 🐱

Response from GoPupSocksSep 8, 2021

Hi Kamala, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous order due to an unforeseen transit issue. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Again, Kamala thank you for your order and have a great day! Thank you. The FaceSocks Team Betsy 🌼

Response from GoPupSocksSep 8, 2021

Hi Julie, Thank you for taking the time to write a review. We do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expected. While looking into your order, it looks like we were able to provide a resolution for you. Thank you so much for your order Julie and we appreciate your business! The Pupsocks Team Betsy 🌷

Response from GoPupSocksSep 8, 2021

Hi Chris, Thank you for taking the time to write a review. We do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expected. While looking into your order, it looks like we were able to provide a resolution for you. With that said, we are customer-focused and want to keep you happy. With that said, visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! Again, apologies for the delay and issues you had as well. Have a wonderful day! The Pupsocks Team Betsy 🐾

Response from GoPupSocksSep 8, 2021

Hi Aaron, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous order due to an unforeseen transit issue. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected] Thank you. The Pupsocks Team Betsy 😽

Response from GoPupSocksSep 8, 2021

Hi Celina, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous order due to an unforeseen transit issue. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected] Thank you and have a great day! The Pupsocks Team Betsy 🌺

Response from GoPupSocksSep 8, 2021

Hi Shannon, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. I see you were issued a refund for the product. That said, if you have any other questions or concerns please email us at team@petsocks. com. We look forward to hearing from you. Thank you again for your patience. The PupSocks Team, Betsy 🌷