S D.
Ordered mid- November for Xmas
Ordered mid- November for Xmas, still haven’t received. One very disappointed child. Emailed customer service before Xmas and got a generic email saying they were suffering delays at the hands of USPS. No updates since, but plenty of irritating ‘Special Offer’ emails still being sent out, and requests for reviews. So here it is. Very, very disappointing.
Response from GoPupSocksSep 8, 2021
Hi Simon, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We are happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you again Simon for the order and your feedback. Have a great day! The PupSocks Team Betsy 🐶🐾


