Careful S.
Poor quality and shipped and received…
Poor quality and shipped and received weeks after order date. Wanted to love giving this gift but no.

GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Careful S.
Poor quality and shipped and received weeks after order date. Wanted to love giving this gift but no.
Sock P.
Terrible sizing and material. Tried to contact the seller and won’t answer any of my questions. Would give a negative star if possible.
customer
The quality of these socks are terrible. They are not a sock material. They are some weird non conforming material. They are huge with no formation of a sock. I would not buy these again.
T. M.
I would give Pup Socks zero stars if it were an option. The experience has been a complete disappointment. I ordered two pair of Custom Holiday Socks on December 7 and still have not received my order. They were intended to be part of a Christmas present for my wife. On December 24th I received an email with a mock-up of what the socks would look like. Pro tip: A really lame photoshop job is not the best answer for poor service. Now the holidays have come and gone and still no socks. A full refund would be the best course of action at this point, but I'm sure that's not going to happen.
Melissa C.
I placed an order at the end of November, and as of today, January 4th, have not received the socks. I have reached out to customer service and have not received any replies from them whatsoever. I am still excited for the socks, but will not be ordering again due to the extreme delay and lack of communication in the sock order.
customer
I placed my order on November 30 and today January 4th and it’s still not arrived and little communication about how much longer we may have to wait.
Response from GoPupSocksSep 8, 2021
Hi Andrew, We are terribly sorry you didn't receive your order in the timely manner as expected. Due to COVID shipping guidelines, your delivery expectation window was altered. We appreciate your feedback in order to better ourselves as a company and how we communicate with our customers about their custom products. We are pleased to see a replacement order was created and delivered. If you have any concerns or additional feedback, please feel free to contact us directly at [email protected]. Best Regards, The PupSocks Team Shae 🐶
customer
Never received our pup-socks and due to high volume haven’t heard back on how we can move forward.
Response from GoPupSocksSep 8, 2021
Hi Cory, Thank you so much for your honest feedback! We know it can be frustrating when you don't receive what you ordered in a timely manner. COVID did play a huge role in the delay of your order. We sincerely apologize for the inconvenience this has caused you. With that said, Please keep an eye out for an email from our team. We appreciate your business and thank you for your feedback. Kind Regards, The PupSocks Team Shae 🐶
customer
I placed an order back in November for Christmas and I still haven't received it and it's now January 4th. Very disappointed.
Response from GoPupSocksSep 8, 2021
Hi Stephanie, Thanks for your feedback! We are deeply saddened that these issues occurred. Due to COVID shipping guidelines, your delivery expectation window was severely altered. I would also like to apologize for the poor correspondence on our end. We wanted to ensure that your order issue has been resolved, however, we could not confirm if you received your order. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified. We appreciate your patience! Best Regards, The PupSocks Team Shae 🐶