GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

Jana
Jan 4, 2021
Still haven’t received my product
Still haven’t received my product or a response to my inquiry asking about my order. Can’t find a phone number to call either. I guess the next step is to dispute the charges on my card
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mike
Jan 4, 2021
I never received my socks
I never received my socks! It's been a very long time. Is there any way to look into what happened?
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customer
Jan 4, 2021
No socks
Didn’t not receive 3 weeks after ordered.
Response from GoPupSocksSep 22, 2021
Hi Christin, Thank you so much for your honest feedback! We know it can be frustrating when you don't receive what you ordered in a timely manner. COVID did play a huge role in the delay of your order and for that, we apologize. I am glad to see your white PupSocks were delivered. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and patience! Best Regards, The PupSocks Team Shae 🐶
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customer
Jan 4, 2021
Still haven't received a month after…
Still haven't received a month after ordering. Ridiculous. Avoid at all costs.
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customer
Jan 4, 2021
Never received my order
Never received my order. Still waiting. Ordered Socks on December 4 and today is January 4. Received a generic email explaining they are behind on their orders. Pretty bad Customer Service.
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customer
Jan 4, 2021
This is not what I ordered
This is not what I ordered! Some other dogs face is on it!
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VickyTanner
Jan 4, 2021
I ordered masks on November 23rd and…
I ordered masks on November 23rd and still don’t have them. I stopped getting updates on December 27th. I live in Tennessee and they were shipped from Atlanta, but every time they updated on usps they were shipping somewhere else. I think I deserve a refund! Vicky Tanner
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Boston C.
Jan 4, 2021
Do not recommend
My tracking information never updated. The proof of my design is not what I requested in my notes. And worst of all, my order still hasn’t arrived despite being placed weeks before Christmas.
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