GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 9, 2021

Hi Karen, Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that your order was delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you!! And Karen, Have great day!!!! The Pupsocks Team Betsy 🐾

Response from GoPupSocksSep 9, 2021

Hi Julie, Thank you so much for your feedback! I am so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. Also, we strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. I am sorry that the socks did not meet your expectations. Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Again Julie, I appreciate the feedback and the order. Have awesome day!! The Pupsocks Team Betsy

Response from GoPupSocksSep 9, 2021

Hi Kristen, Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We are happy to see that your order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you again Kristen for you order and I hope you have a great day!! The PupSocks Team Betsy🌸

Response from GoPupSocksSep 9, 2021

Hi Andrew, Thanks for taking the time to write a review. I do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. After further research, it looks like we were able to provide a resolution for you. It looks we refunded your credit card in full for the $30.14. Please let us know if you have any questions or concerns. If you do please email us at [email protected]. Again Andrew thank you for you order and your feedback. Have a great day!!!! The Pupsocks Team Betsy 😽

Response from GoPupSocksSep 9, 2021

Hi Taylor, Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I also am sorry you did not get updates in a timely manner. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience. Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The Pupsocks Team Betsy 🐶🐾

Response from GoPupSocksSep 9, 2021

Hi Paige, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. Again, thank you, Paige for your order and review. Have great Thursday! The PupSocks Team Betsy

Response from GoPupSocksSep 9, 2021

Hi Tom, Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous order due to an unforeseen transit issue. We are happy to see that your product was delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected] Thank you again Tom for your order and feedback. Have a great day!!! The Pupsocks Team Betsy

Response from GoPupSocksSep 8, 2021

Hello there Miss Our company extends an apology for this situation you went through with us and for any inconvenience it may have caused you. I do want to help you so please keep a lookout for an email that I sent you in regards to this particular issue. If you do want to reach out to us for questions or concerns, email us at [email protected]