GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 8, 2021

Hello there Matt I apologize for this experience you went through and for any inconvenience, this may have caused you, Matt. We do receive a high volume of emails and respond to them accordingly from previous to up to the minute. I do see that your item was in transit at the time. I do want to mention, due to COVID-related delays and it being the holiday season, the time frame was extended more than we anticipated. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected]

Response from GoPupSocksSep 8, 2021

Hello there Blake We apologize for the wrong product you received. Rest assured, we have been working tirelessly to help and assist our customers. I did go back to our system to check if the problem was handled with, it does seem like it was resolved by putting you a replacement. We really appreciate your feedback. Thanks to our customer's reviews, our company improves our service. We appreciate and value your business Blake and hope you have a better experience next time you shop with us. Please give us another opportunity to pup your socks off. if you have any questions or concerns, please give our A1 Customer service team a woof at [email protected]

Response from GoPupSocksSep 8, 2021

Hello there Susan We apologize, sincerely, for the inconvenience this situation may have caused you. I did go back to our system to check if the problem was handled with, it does seem like it was resolved. We are sad to see that you received an empty package. We really appreciate your feedback. Thanks to our customer's reviews, our company improves our services. We appreciate and value your business Susan and hope you have a better experience next time you shop with us. We do ask you to give us another opportunity to make you happy with our custom products. If you have any questions or concerns, please give our A1 Customer service team a woof at [email protected]

Response from GoPupSocksSep 8, 2021

Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The FaceSocks Team Dan P.

Response from GoPupSocksSep 8, 2021

Hello there JB Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The FaceSocks Team Dan P.

Response from GoPupSocksSep 8, 2021

Hello there Jennie I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do see that the issue was resolved by checking back into the system. I'm really glad to see that you received your product and hope you are enjoying it. I do appreciate the time you took to give us your feedback Jennie. your review helps our company improve our services. I'd like to mention that due to the COVID-related delays and it being the holidays, the time frame was extended more than we expected. We are committed and work tirelessly to meet our customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a puptastic day!

Response from GoPupSocksSep 8, 2021

Hello there Rhonda We want to extend an apology to you for the inconvenience this situation may have caused you. Rest assured, we have been working tirelessly to help and assist our customers. We really appreciate your feedback. We want to help you so please keep a lookout for an email that was sent out to you in regards to this particular situation. Please give our A1 Customer service team a woof at [email protected]

Response from GoPupSocksSep 9, 2021

Hi Andrea, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. Also, I would also like to apologize to you for the lack of better correspondence on our end as well. Please if you have any other questions or concerns please email us at [email protected]. And again Andrea, I apologize for the lack of communication on our end. I hope you have a wonderful day! The Pupsock Team Betsy