GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 9, 2021

Hello there Mingquan We are saddened to see that the quality and the size of your custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Mingquan, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 9, 2021

Hello there Shawn We are saddened to see that the fabric of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Shawn, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 9, 2021

Hello there Mara, We are saddened to see that the wrong order was delivered to you and for the inconvenience it may have caused. I did in fact see we sent you an email trying to resolve the issue but unfortunately, we did not receive any correspondence. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need improve on. Believe me, Mara, our intentions are never to deliver a substandard product. We would love for you to give us a second try. We want you to know, that our main focus is to make our valued customers happy. We would love to keep and appreciate your business. Hope you have a better experience on your next custom-made order. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 9, 2021

Hello there Robyn, I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. Although, we are very happy that you received your customized order. I do appreciate the time you took to give us your feedback Robyn. Also, It is inevitable to avoid the COVID-related delays and it being the holidays, the time frame was extended more than we anticipated. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our customer service agents at [email protected]

Response from GoPupSocksSep 9, 2021

Hello there Jack, I apologize for this experience you went through and for any inconvenience the delay may have caused you, Jack. We do receive a high volume of emails and respond to them accordingly from previous to up to the minute. I also want to mention, due to COVID-related delays and it being the holiday season, the time frame was extended more than we anticipated. We are committed and work tirelessly to meet our customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected]

Response from GoPupSocksSep 9, 2021

Hello there Becca I'd like to extend our apologies for the experience you had to go through and for the inconvenience it may have caused you. I am glad to see that you received your order. I do appreciate the time you took to give us your feedback Becca. Also, I do want to mention, due to the COVID-related delays and it being the holidays, the time frame was extended more than we anticipated. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected]

Response from GoPupSocksSep 9, 2021

Hello there Andrew, We apologize for this particular situation you had to go through and the inconvenience it may have caused you. Rest assured, we have been working tirelessly to help and assist our customers and want them to get the best service. I did go back to our system to check if the problem was handled with, it does seem that we sent you an email regarding the update of your order. We really appreciate your feedback. Thanks to our customer's reviews, our company becomes better and stronger. We appreciate and value your business and hope you have a better experience next time you shop with us. if you have any questions or concerns, please give our Customer service team a woof at [email protected]

Response from GoPupSocksSep 9, 2021

Hello there Max, I'd like to extend our apologies for this particular situation you went through and for the inconvenience it ay have caused you. I did see that we sent you a follow up email and we did not get any correspondence from you. I do appreciate the time you took to give us your feedback Max. Also, I do want to mention, due to the COVID-related delays and it being the holidays, the time frame was extended more than we anticipated. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected]