GoPupSocksReviews of gopupsocks.com

I purchased a pair of socks for Christmas and never received my order. Unfortunately the customer service for this company is very poor. I have reached out via email four times and have received no response. Not only am I disappointed not being able to give my daughter her Christmas present. I am also upset that I spent $27 and will probably never see the socks or my money again. Unfortunately they do not have a customer service number so reaching someone is impossible.

It took several weeks for my order to arrive and it ended up arriving late (after Christmas) which was really disappointing. Pup Socks advertises fast shipping, but it was not fast at all and it takes weeks just for their customer service to respond to an email inquiry. Additionally, I was really disappointed in the quality/material of the socks and the sizing was extremely wide. I’ve ordered similar socks from another company before and the quality was excellent. I would not order from Pup Socks again.

My order got delivered to the wrong house and I have been trying to get in contact with someone for 3 weeks and don’t get any responses, I wish I could you a Zero…..

I wish I had product to review but this review is based upon multiple emails with ZERO reply. My order shipped in a timely manner but it's somehow stuck in Alaska and has been since December 22 (or so the tracking says). Of course I recognize once an order has shipped, there is little a shipper can do but responding in ANY manner would have at least pacified me... I suggested RE-PURCHASING the order and PAYING some expedited shipping charge just to get the order delivered but after 2 follow up emails to the company, I have still had no contact with anyone from the company... "Due to an influx of holiday orders and inquiries, response times may take up to 72 hours." This was the reply on Tuesday December 28th, it is now January 7th.

I had ordered PupSocks for my family last year for Christmas and loved them. This year I ordered them for a friend. She has a black lab and the picture didn't turn out at all. It looked like white material with black blobs. I was disappointed that no one contacted me to say this picture isn't going to work. Poor quality control.

The picture came out to be a black blob. I'm super disappointed!

I never received my order and the support team has not emailed me back. Still trying to get a refund

The sock fabric is terrible and looks super cheap - like polyester .... and the socks took three times as long to arrive here (well after Christmas) ... VERY VERY disappointed with these $30 kid socks and was actually embarrassed to give them as a gift to my grandson :(((((