GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 22, 2022

Hi Patsy, Thanks for your feedback. We are terribly sorry you haven't received your coupon. After looking into your order issue, I can see we reached out on September 13 with no response. With that being said, please look out for an email from one of our customer service representatives. Best Regards, The PupSocks Team

Response from GoPupSocksSep 6, 2022

Hi Benny, Thanks for your feedback. I see you weren't satisfied with the overall quality of our socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team

Response from GoPupSocksAug 8, 2022

Hi Kory, Thanks for your feedback! We do sincerely apologize you are receiving your order later than expected. That was never our intention. Transit delays are out of our control. After looking into your order details, I could not find any contact attempts. That said, please look out for an email from one of our customer service representatives. Thank you for being a valued customer. Kind Regards, The PupSocks Team

Response from GoPupSocksAug 4, 2022

Hi Lauren, Thanks for your feedback. We are happy to see you thought your PupSocks were cute. We do sincerely apologize for the delay in receiving your order. After looking into your order details, I can see a solution was sent via email in 2021, but we did not receive a response. We are glad you did receive your order. Once again, we apologize for the issues you experienced and would love for you to give us a 2nd chance. Please visit Gopupsocks.com and use Trust20 on any other of our custom-made products! We appreciate your business and patience. Please email us directly if you have any additional concerns at [email protected]. Kind Regards, The PupSocks Team

Response from GoPupSocksJul 6, 2022

Hi Nicole, Thank you so much for taking the time to write and post a review. I see where we sent you an email but I do not see any reply with the photo. With that being said I am going to have someone reach out to you via email with a solution for you. Again, I am so so sorry that this has been an inconvenience and I believe we will be able to have a solution for you. Betsy The PupSocks Team

Response from GoPupSocksJul 5, 2022

Hi Oussama, Thank you for taking the time to post a review. I am so sorry you have not received your custom order. I am going to have one of our Customer Service reps reach out to you via email and see if we can get a solution for you. Please be on the lookout for the email and again, I am so sorry that you have not received the custom order. Betsy The PupSocks Team

Response from GoPupSocksJul 5, 2022

Hi Heather, Thank you so much for taking the time to post a review. I am so sorry that you received the incorrect custom PupSocks. I have looked into the order and it looks like we emailed you on the 24th of June asking for a photo of the incorrect custom PupSocks. I am going to have customer service email you again and we should be able to have a solution for you. Thank you again for the review. Please be on the lookout for the email. Betsy The PupSocks Team