customer
Picture is a blob with a seam/fold…
Picture is a blob with a seam/fold right down the center. I understand that creating something with a black dog is difficult however it turned out quite badly - if this is something that couldn't have been done successfully then I would expect to be told that there were difficulties and able to either cancel the order or submit another image. What quality control is in place. To top it off the blanket with huge black blobs printed all over must have had fold in it as it was printed as there is a white seam over a large portion of the center. Considering the cost of the product, I am disappointed in the result.
Response from GoPupSocksSep 10, 2021
Hi Jodi, Thank you for your feedback! We are terribly sorry you received a subpar product, and I can ensure that was an unforeseen mishap. We would also like to apologize to you for the lack of better correspondence because a better photo should have been suggested. We appreciate your feedback in order for us to improve as a company with our printing practices. If you have any additional feedback please email us directly at [email protected]. We want and appreciate your business! Kind Regards, The PupSocks Team Shae 🐾