GoPupSocksReviews of gopupsocks.com

It's January 6 and the Christmas present for my daughter is still not here, even though I ordered it in November. Sorry, won't order again and should get a refund

ordered Nov 25 as an xmas gift and they arrived Jan 5th, not good service!

As much as I would love to give a great review, I can’t as I have never received the product that I ordered back in November 2020. I contacted both shipping company and pup socks regarding the delay and it took them over a week to get back to me. I understand that it was an incredibly busy time and so gave ample time for them to respond. Eventually I received an email from pup socks saying my shipment was lost and would I like a replacement. I immediately replied that yes I would like a replacement as it was a gift and now once again I am still waiting, almost 2 weeks now, to get any response that they received my request and are working on it. Is the product good? I have no idea but the customer service has disappointed me.

Ordered socks with our dogs picture. It did look like our dog; however he is a black lab and he looked like a chocolate lab on the pink socks and light blue socks. The socks themselves are poor quality, odd feel to them, very tight like a compression sock. Would not recommend spending this kind of money for basically useless product !!!!

Awful service - avoid at all costs. I ordered from Pup socks before Thanksgiving and reached out to see where the order was in regards to procurement. When I received the order, 4 days before Christmas, it was someone else's blanket with a different dog. I was extremely disappointed as this was a gift to my significant other. The worst part is when I tried contacting the company, I never received a response besides an automated response from the "CEO" apologizing for any delay. It's been three weeks and I still haven't heard a peep. This company does not have their things together and I would NEVER recommend.

No clear state of the order. No tracking untill a month after the order was made. The staff replied only the second time I asked them something. It has almost been 2 months and nothing has arrived. Not recommended. Never again.

I ordered a pair of cat socks for a Christmas gift, and got the completely wrong socks in the mail with pictures of someone else's dog on them. Had to message customer support a dozen times through the website (email didn't work) and nearly a month later I finally get the right socks. They are pretty useless at this point since Christmas was almost two weeks ago, and it is infuriating that no one from customer support sent any message acknowledging the mix up. Also, the socks are made with crappy cheap material and I still wouldn't recommend them even without all the other issues.

havent received anything.