GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 10, 2021

Hi Jeff, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy

Response from GoPupSocksSep 10, 2021

Hi Rick, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We are happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team, Betsy

Response from GoPupSocksSep 10, 2021

Hi Renee, Thank you for your feedback. I apologize that your item arrived defective. It is never our intention to deliver a substandard product. Upon further research, I am happy to see that a resolution was provided. Upon further investigation I see where we refunded you in the amount of $65.31 on January 22nd 2021. Again thank you for the feedback and I hope you have a wonderful weekend!!! The PupSocks Team Betsy

Response from GoPupSocksSep 10, 2021

Hi Zach, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Kind Regards, The PupSocks Team

Response from GoPupSocksSep 10, 2021

Hi Margherita, Thanks for placing an order with us. I am sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that a order was delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy

Response from GoPupSocksSep 10, 2021

Hi Lori, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Kind Regards, The PupSocks Team

Response from GoPupSocksSep 10, 2021

Hi David, Thanks for taking the time to write a review. I do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. After further research, I see where we sent you an email on the 12th of January asking for your to please verify your email. Can you please let me know if this was verified? Did you get the White Pupsocks? If you did not please email me back on this email and I will be happy to do a reprint for you. I look forward to hearing from you and have a fantastic weekend! The PupSocks Team, Betsy