GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 10, 2021

Hi Erica, Thanks for placing an order with us. I am so terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I understand how important your order was for you and your loved ones and hope that your recipient loved the pink CatSocks with the cute kitties face on them. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you so much Erica for the order and the review! Have a Cat-tastic weekend!!!!! The PupSocks Team Betsy 😽🌈

Response from GoPupSocksSep 10, 2021

Hi Lisa, Thanks for taking the time to write a review. We do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. After further research, it looks like we were able to provide a resolution for you. If you have any other questions please email us at [email protected]. Have a excellent weekend!!!! The PupSocks Team, Betsy

Response from GoPupSocksSep 10, 2021

Hi Troy,Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team Betsy

Response from GoPupSocksSep 10, 2021

Hi Andrew, Thanks for placing an order with us. I am incredibly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We are happy to see that the order was delivered. I understand how important your order was for you and your loved ones. I would like to offer you a 20% off code for another order if you would allow us to make it right. We have other products you can choose from. At checkout use Trust20. Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. Andrew, I hope we can win your business back. Have a wonderful weekend and stay safe. The PupSocks Team Betsy

Response from GoPupSocksSep 10, 2021

Hi Zachary, Thanks for placing an order with us. I am sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am so happy to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved the blue PupSocks with the sweet pups face on them. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. Zachary, have a puptastic weekend! The PupSocks Team Betsy

Response from GoPupSocksSep 10, 2021

Hi Virginia, Thanks for placing an order with us. I am terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. I wanted to ensure that your order issue has been resolved. I want to make sure that you get the correct Custom Colorful Paws Socks. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. Have an excellent weekend!!!! The Pupsocks Team Betsy

Response from GoPupSocksSep 10, 2021

Hi Brandy, Thanks for your review! I am sorry for the delay in receiving your previous order due to an unforeseen transit issue; especially around Christmas time. We strive to deliver the best service possible and we are disappointed that we didn't exceed your expectations. I understand how important your order was for your daughter and I am heartbroken she did not get to open her Custom PupBlanker with her cute puppies face all over it. I would love to extend a special promotion to you on your next purchase. At checkout, please use code Trust20. Please Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. Brandy, have a excellent weekend! The PupSocks Team, Betsy

Response from GoPupSocksSep 10, 2021

Hi Judy, Thank you for sharing your feedback with us. I am so terribly sorry to hear your order never arrived! Our #1 priority is our customer’s satisfaction and we would love to resolve this issue as soon as possible. That said, please email our team at [email protected] with your order number and/or email address associated with your order, so that we can better assist you. Thank you for your patience. Judy, have a excellent weekend and we look forward to hearing back from you so we can get your FaceSmash Socks out to you. The PupSocks Team, Betsy