GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksApr 28, 2021

Hi there, Thank you for your review! We are very sorry to hear that the quality of your socks did not hold after their one wash. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 28, 2021

Hi there, First I would like to apologize for the lack of response from us within a timely manner. We thank you for your most honest feedback, as we truly appreciate your review! I am terribly sorry to hear that your parcel arrived empty. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksApr 28, 2021

Hi there, First I would like to apologize for the lack of response from us within a timely manner. We thank you for your most honest feedback, as we truly appreciate your review! I am terribly sorry to hear that your parcel arrived empty. I am, however, very glad to confirm that a resolution was provided for you via email, and that your new order has been delivered! We thank you for your patience and understanding. Please contact us directly at [email protected] should any further questions or concerns arise. We'd be more than happy to assist. The PupSocks Team -Courtney M

Response from GoPupSocksApr 28, 2021

Hi Annie, Thank you for your review! We are very sorry to hear that you received the incorrect order. We are, however, glad to confirm that a resolution was provided for you via email on behalf on one of our team members and that your corrected order was successfully delivered! We appreciate your patience. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We're happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 28, 2021

Hi there, Thank you for your review! We are very sorry to hear that your order arrived incorrectly. Unfortunately, we can confirm that we have not yet received any correspondence from you, but no worries! Please look forward to a follow up email from our resolution department at [email protected]. We look forward to assisting you! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 28, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, glad to confirm that correspondence was provided in addition to a resolution being provided and your order being successfully delivered! We truly appreciate your patience. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We're happy to assist! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 28, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, glad to confirm that a resolution was provided for you via email on behalf of one of our team members. We appreciate your patience! Please reach out to our team directly at [email protected] should any questions, comments or concerns arise. We're happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 28, 2021

Hi there, Thank you for your review! We are very sorry to hear that you have not yet received your order. We are, however, glad to confirm that a resolution was provided for you via email on behalf of one of our team members. We appreciate your patience! Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M