GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 13, 2021

Hi Alexa, We are terribly sad you did not receive your gift as expected. When we initially created our delivery window, we didn't think COVID would alter it as much as it did. I would also like to apologize for the delayed responses via email. After looking into your order it appears your package might have been lost in transit and for that, we sincerely apologize. I am glad to see we did send you a replacement order. Please email us directly if you have any additional feedback or concerns. We appreciate your patience and business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 13, 2021

Hi Michael, Thank you for your feedback! We are completely sad we did not deliver an A1quality product. We genuinely apologize because it's never our intention to send a subpar product ever. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. After looking into your order, I see we extended a solution via email. We value you as a customer and hope we can create a better experience for you in the near future. We appreciate your business and patience! Kind Regards, The PupSocks Team Shae

Response from GoPupSocksSep 10, 2021

Hi Brent Thanks for placing an order with us. I am so sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am thrilled to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved the Blue PupSocks with the cute puppy face on them. I also see where we issued you a 25% refund which equalled $8.66. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you and have a wonderful and sake weekend! The PupSocks Team Betsy

Response from GoPupSocksSep 10, 2021

Hi Jamie, Thanks for placing an order with us. I am so terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I understand how important your order was for you and your loved ones and hope that your recipient loved the Green PupSocks. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you, Jamie for your feedback and I hope you have a fantastic weekend!!!!! The PupSocks Team Betsy🐶

Response from GoPupSocksSep 10, 2021

Hi Scott, Thanks for placing an order with us. I am so terribly sorry for the delay with receiving your previous order due to an unforeseen transit issue. I am so happy to see that your order was delivered. I understand how important your order was for you and your loved ones and hope that your recipients loved their PupSocks. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected] Thank you Scott and make your weekend a great one!! The FaceSocks Team, Betsy 🐾🐾

Response from GoPupSocksSep 10, 2021

Hi Cheryl, Thanks for placing an order with us. I am extremely sorry for the delay with receiving your previous order due to an unforeseen transit issue. I am happy to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved the pink PupMask. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you Cheryl, I hope you have an awesome weekend!!! The Pupsocks Team Betsy 🐶

Response from GoPupSocksSep 10, 2021

Hi Richard, Thanks for placing an order with us. I am so sorry for the delay with receiving your previous order due to an unforeseen transit issue. I am happy to see that your order was delivered. I completley understand how important your order was for you and your loved ones and hope that your recipient loved the Pupsocks. We appreciate your business as well as your patience. Feel free to contact us directly with any additional comments, questions , or concerns at [email protected] Thank you Richard, I hope you have a lovely weekend!!! The FaceSocks Team Betsy 🌈

Response from GoPupSocksSep 10, 2021

Hi Amie, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. I wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience we The PupSocks Team