GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 13, 2021

Hi Anja, Thank you for taking the time to write a review. We do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expeceted. While looking into your order, it looks like we were able to provide a resolution for you. With that said, we are customer-focused and want to keep you happy. We appreciate your business! The Pupsocks Team Betsy

Response from GoPupSocksSep 13, 2021

Hi Buffy, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. The PupSocks Team, Betsy

Response from GoPupSocksSep 13, 2021

Hi Kayleigh, Thanks for taking the time to write a review. I do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. After further research, it looks like we were able to provide a resolution for you. Should you decide to give us a 2nd chance to "pup-your-socks" off please use Trust20 at checkout. Thank you for your patience and understanding. The PupSock Team, Betsy

Response from GoPupSocksSep 13, 2021

Hi Robert, Thanks for placing an order with us. I am so sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that your order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipients loved your special gifts. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy

Response from GoPupSocksSep 13, 2021

Hi Jayme, Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that the order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved the red PupBlanket. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy🐶

Response from GoPupSocksSep 13, 2021

Hi Tess, Thanks for placing an order with us. I am so sorry you received the wrong PupSocks. I am happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved the custom PupSocks. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy

Response from GoPupSocksSep 13, 2021

Hi Bryce, Thanks for placing an order with us. I am so sorry you received the wrong socks. I am so happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved the pink CatSocks. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy

Response from GoPupSocksSep 13, 2021

Hi Meghan, Thanks for placing an order with us. I am so terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved the Green PupSocks with Grey's face on it (beautiful dog by the way). I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy 🐶🐾