GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 13, 2021

Hi there Mike, I am so sorry to hear about the experience you went through with us, Mike. We do apologize for the inconvenience this may have caused. On the bright side, I did further my research and I did see that we were more than happy to make a replacement for you. We try our absolute best to go over and beyond for our valued customers and try to assist them and meet their needs as much as we possibly can. We hope you have a better experience the next time you shop with us, Mike. If you have any questions or concerns, please contact us via email at [email protected]

Response from GoPupSocksSep 13, 2021

Hello Jordan, We are so broken hearted to see that you received the order and we sincerely apologize for the inconvenience this might have caused. I did further my research and I was glad to see that we were more than happy to do a replacement for you. We hope that you consider us in the future and give us a second chance. We truly value, respect and appreciate your business, Jordan. We try our absolute best to reach for the stars and go over and beyond to assist and help our customer with anything and everything they need. If you have any questions or concerns, you can email us at [email protected]

Response from GoPupSocksSep 13, 2021

Hello there Peter, We are saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Peter, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 13, 2021

We are very sorry that you had to go through this ugly delay and for the inconvenience it may have caused you. I did further my research to see if the issue was attended to. Fortunately, we were able to see that your custom product was delivered. I did see that one of our service agents wanted to follow up with you but didn't receive any email correspondence. Again, we apologize for the delay. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 13, 2021

Hello there Yuki, My sincere apologies for the receiving the wrong custom product Yuki, I really hate that you went through this experience. I did further my research to see if this issue was resolved and I am happy to see that we were able to do a replacement for you. We really hope you have a better experience the next time you shop with us. If you have any questions or concerns, please email us at [email protected]

Response from GoPupSocksSep 13, 2021

Hi there Jill, We are so saddened to see that you had to go through this experience Jill, really, it is never our intentions for our valued customers to wait so long. I checked the system and we did send you an email stating that your item was still in transit. We want to help you as much as we can and we really hate seeing that had to wait so long. Please, consider us in the future and hopefully, you have a better experience the next time you shop with us. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 13, 2021

Hi there Charlie, We do want to extend an apology for the delivering the wrong product to your door steps. On the bright side, we did check to see if this problem was fixed, fortunately, we were able to create a replacement for you. We do apologize for any inconvenience this may have caused. We are hoping that you are enjoying your custom product. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 13, 2021

Hi there Cole, We are truly saddened to see that you never received your custom order. I did further my research and saw that we sent you an email to rectify this issue for you but we never got any email correspondence from you. We would love to help you as much as possible. We look forward in your response. If you have any questions or concerns, emails us at [email protected]