Pam
I would give a "zero star" if that was…
I would give a "zero star" if that was an option. I placed, and paid for, an order on 12/3. It is 1/9, and I have not received the order. It was, unfortunately, a Christmas gift. I have emailed several times only to get an immediate response, each time the same auto response, that blames the delivery service. Oddly, I have placed many orders since 12/3 and have received them all via the same Fed Ex/UPS/postal service. I have requested a refund, to no avail. I will not be using this company again.
Response from GoPupSocksSep 15, 2021
Hi Pam, I hope you are having a great day! I see that we were able to give you a resolution for your order. We refunded you back in the amount of $31.42 on January 21, 2021. I am so sorry we could not get this delivered to you in a timely manner. Please, if you have any questions or concerns please email us at [email protected]. Again, I am truly sorry we could get this delivered to you in time. I hope you have a perfect day! Thank you, Betsy The PupSocks Team