GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 15, 2021

Hi Jayme, I hope your day is going fantastic! Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I also see that the socks did not meet your standards. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. If you have any other questions or concerns you can email us at [email protected]. And also thank you for the review. Betsy The PupSocks Team

Response from GoPupSocksSep 15, 2021

Hi Paul, I hope your having great day!! I wanted to ensure that your order issue has been resolved. I see the you were missing the blue PupSocks from your order. Please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. And thank you or the Betsy The PupSocks Team

Response from GoPupSocksSep 15, 2021

Hi Grace, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. Betsy The PupSocks Team

Response from GoPupSocksMar 12, 2021

Hi there! First, I would like to apologize for the delay in response from us. We thank you for your review, as we really appreciate your feedback! I am very sorry to hear that you have not yet received your order. I'd be more than happy to look further into this matter for you, and provide you with a resolution. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksSep 16, 2021

Hi Julia, Thanks for placing an order with us. I am extremely sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved the blue PupSocks. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. I hope you have a beautiful day!!! Betsy The PupSocks Team

Response from GoPupSocksSep 16, 2021

Hi Carlyle, I am so sorry to hear you were not happy with the PupBlanket for your dad. I am so happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your dad and I hope that your dad loved the red PupBlanket! Please feel free to email us if you have any questions at [email protected]. Have a wonderful day! Betsy The PupSocks Team

Response from GoPupSocksSep 16, 2021

Hi Indhira, Thanks for placing an order with us. I am really sorry for the delay and the issues with receiving your previous 2020 order due to an unforeseen fulfillment transit issue and. I am extremely happy to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved the pink PupSocks with the adorable pups face on them. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you and I hope you have a awesome day!! Betsy The PupSocks Team

Response from GoPupSocksSep 16, 2021

Hi Larry, We hope everything is going well for you! I wanted to reach out and touch base with you because I took a look at your Trustpilot review and I didn't want to leave anything pending. I really wanted to make sure there were no unresolved issues based on your feedback. I do see where we refunded you in the amount of $9.04. It would be my pleasure to assist you any way possible. We truly value your business and we hope that we were able to get exactly what you ordered delivered to you. Thanks Betsy The PupSocks Team