GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 23, 2021

Hello there Marie, We want to extend our sincere apology for the inconvenience this particular situation may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you in regards to your item. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. We do appreciate your patience and look forward in attending and resolving this matter. If you have any questions or concerns, please contact our service agents at [email protected]

Response from GoPupSocksSep 23, 2021

Hello there, We are saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. On the bright side, we are happy to see that the images on the custom socks came out great. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 23, 2021

Hello there. We apologize for the delay it took to receive your order and for the inconvenience it may have caused. It's unfortunate to see that the material of the custom socks didn't meet your expectations. We always try our absolute best to find and use the perfect materials when designing our Socks. We make our socks with the intention of them being novelty items but, at the same time, they can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 23, 2021

Hello there, We want to extend our sincere apology for the inconvenience this particular situation may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you in regards to your item. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. We do appreciate your patience and look forward in attending and resolving this matter. If you have any questions or concerns, please contact our service agents at [email protected]

Response from GoPupSocksSep 23, 2021

Hello there Amelie, I hope you find yourself well, I wanted to apologize for the experience you went through in receiving your order. I did check the system to see if the issue was resolved and Its unfortunate to see that your order was lost but I was happy to see that we were able to make a replacement for you. There are certain things that are far fetched for us to control and we go above and beyond to meet our customers needs. I really hope you consider us in the future and have a better experience with us. For questions and concerns, email us at [email protected]

Response from GoPupSocksSep 24, 2021

Hi Debbie, We are extremely sad you didn't receive your order when originally expected, and for that, we apologize. Due to COVID shipping guidelines, your delivery expectation window was altered, especially since you're internationally located. After looking into your order specifically, we can't confirm if your order has been delivered or not. With that said, please email us directly at [email protected] to confirm your order issue has been rectified. Thank you for your business and patience! Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 16, 2021

Hi Joanna, We apologize for the experience you had to go through with us and for the inconvenience it may have brought forth. I checked the system to see if we were able ti resolve the problem and it seems that we were more than happy to send you a replacement. We are sorry that it never got to you on time for Christmas. We greatly appreciate your feedback because it helps our growing company improve on our products and services.

Response from GoPupSocksSep 16, 2021

Hello there Jamie, We want to extend our sincere apology for the inconvenience this particular situation may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you in regards to your item. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. We do appreciate your patience and look forward in attending and resolving this matter. If you have any questions or concerns, please contact our service agents at [email protected]