GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 14, 2021

Hi Barb, Thanks for placing an order with us. I am so sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am so thrilled to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved their custom pink PupSocks. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy 🌸

Response from GoPupSocksSep 14, 2021

Hi Paul, Thanks for contacting us! We do apologize that you are receiving multiple emails from us! If you want to stop receiving emails, click the unsubscribe button at the bottom of the unwanted email and it will prompt you with instructions on how to be removed from our mailing list. Please let us know if you have any outstanding order issues! The PupSocks Team

Response from GoPupSocksSep 14, 2021

Hi Kayla, Thank you for taking the time to write a review. I do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expeceted. While looking into your order, it looks like we were able to provide a resolution for you. With that said, we are customer-focused and want to keep you happy. With that said, visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! Please email us at [email protected] if you have any other questions or concerns. The Pupsocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Vanessa, I hope your having a great day! Thank you for taking the time to write a review. I do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expeceted. While looking into your order, it looks like we were able to provide a resolution for you. We appreciate your business! Please email us at [email protected] if you have any questions or concerns. The Pupsocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Angela, I am terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. I would also like to apologize to you for the lack of better correspondence on our end as well. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! The PupSocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Nassim, Firstly, we'd like to extend our apologies that your confidence had been lost due to your custom order not arriving in the time frame anticipated. As stated on our website in our FAQ's international orders can take up to 20 business days. During the holidays it is very possible to experience transit delays. We do understand your frustration. With that said we hope that your family did enjoy your custom-made gift idea and look forward to the opportunity to meet your expectations the next time around. Please email us directly at [email protected] for any additional assistance. We are happy to help. The PupSocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Jennifer, Firstly, I would like to extend our apologies that your confidence had been lost due to your custom order not arriving in the time frame anticipated. As stated on our website in our FAQ's international orders can take up to 20 business days. During the holidays it is very possible to experience transit delays. With that said we hope that your girlfriends did enjoy your custom-made gift idea and look forward to the opportunity to meet your expectations the next time around. Please email us directly at [email protected] for any additional assistance. We are happy to help. The PupSocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Virginia, I hope your having a great Tuesday! Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous 2020. I am so happy to see that a replacement PupMask was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy🐾🐶